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February 2024 by Michelle H.
Incredible I went to every Jewelry store in the mall first prior, not one had what I was looking for. They had it, I went in knowing what I wanted. I didn't have to order either. Their customer service was amazing, I was looking for a rose gold chain 20 inch to replace the one I had that was damaged, and tangled from a different store. I needed it to wear my beloved pendant from Tiffany's. Both women working were incredibly helpful, and had exactly what I was looking for. The chain I got is beautiful. At a great price. No other jeweler even came close to the quality, and chain that I got from them. Plus my old chain they untangled for me, I believe it was the owner, volunteered to untangled it for me, no cost, and gave me a pouch to store it in. I'm highly impressed. From here on out I go there first. I recommend you do so too, they do not disappoint.
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April 2023 by Big A.
I been doing business here for a few years at least now. From new purchases to modifications to existing jewlery to repairs I've had nothing but positive experiences. Quality jewlery and something for just about every budget. I've seen people complain about repairs taking so long, make a appointment and pick up your piece in 15 minutes to a couple hours, they work with the time you have you don't have to drop off your piece.
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March 2023 by James Pham, Realtor
Ellie was fantastic!! She definitely deserves recognition for exceptional services. Highly recommend stopping by here
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December 2022 by Strawberry Tart
SO friendly. Was the best jewler ive been to so far. The prices are pretty darn good too, even compared to online, i might have to talk my fiance into doing a custom ring from here since i dont care for diamonds but the bands looked really nice. But anyway i just needed a ring i got from my grandma resized, didnt give me any hassle or that "can you afford to be here" side eye and HELPED me figure out my size. they *gasp* touched my hand to check themselves if its a good fit! Didnt just toss the sizer to me and let me figure it out myself. Another place told me i was a 6.5 but it was loose (they insisted i shouldnt go tighter tho) and were just...rude. so i walked out and came here since theyre local and do resizing in house.Super pleasant place!!!My ring is sized perfectly. It JUST fits over my big knuckle and it doesnt flop all over. Already left when i noticed my center gem was wigglin a bit (its my first ring i didnt know if that was normal/okay!) And called em to ask, said come back and they messed with it and reassured me its fine. Were understanding tho about my paranoia. I dropped my ring off on sunday, Wednesday it was ready. Soooo much faster than i expected. Also i cant even tell it was resized, the only difference is whatever was etched into it is gone. So well done.Definitely sticking to this place even tho its a pain for me to get here
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August 2022 by Cami Kornowski
The team at Joseph K Jewelers helped me get my to-be-husband's ring engraved with a custom engraving. It came out wonderfully and he was so excited to see it for the first time on our wedding day! Thanks for helping create this special thing for us! It also was done super quickly and was 1 flat rate for the laser engraving! Great place for your engraving and jewelry needs!
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July 2022 by Jessica Morales
I have had my eye on the same ring for over 4 years! When my husband and I decided to move forward with this process we reached out and the experience could not have been better! As an out of State client I was not able to physically try on the ring, so when it arrived it was half a size too big. I reached out and they are going to resize it free of charge! I simply can not say enough good things about Joseph Kay Jewelers. Thank you to everyone who helped us facilitate such a meaningful purchase.
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July 2022 by Google user
I have had my eye on the same ring for over 4 years! When my husband and I decided to move forward with this process we reached out and the experience could not have been better! As an out of State client I was not able to physically try on the ring, so when it arrived it was half a size too big. I reached out and they are going to resize it free of charge! I simply can not say enough good things about Joseph Kay Jewelers. Thank you to everyone who helped us facilitate such a meaningful purchase.
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June 2022 by Carrie Tischendorf
I had been looking for a new ring online for YEARS. I came across Joseph K because they carried a designer I liked. When I saw another ring on their website, I knew my search was finally over! THIS was the one. However, when I went to see it in person, it was way too big for my small hands. Sadness overcame me...but then Julia mentioned they could make another just like it but scaled down. "Wait, What? That sounds expensive, custom jewelry is for rich people" Julia assured me it would be LESS expensive then the original! She walked me through my options of a center stone without being judgy (like other elitist jewelers I encountered), when I asked about alternatives such as Moissanite or lab created diamonds. The whole process was easy and they communicated throughout. When I wanted to incorporate a Euro shank: no problem. They also worked with me to trade in my old ring.The end product is STUNNING! I smile every time I look at it and I receive so many compliments on it's one of a kind design. Joseph K and Julia exceeded my expectations of a jeweler and I will be a returning customer.
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June 2022 by Carrie T.
I had been looking for a new ring online for YEARS. I came across Joseph K because they carried a designer I liked. When I saw another ring on their website, I knew my search was finally over! THIS was the one. However, when I went to see it in person, it was way too big for my small hands. Sadness overcame me...but then Julia mentioned they could make another just like it but scaled down. "Wait, What? That sounds expensive, custom jewelry is for rich people" Julia assured me it would be LESS expensive then the original! She walked me through my options of a center stone without being judgy (like other elitist jewelers I encountered), when I asked about alternatives such as Moissanite or lab created diamonds. The whole process was easy and they communicated throughout. When I wanted to incorporate a Euro shank: no problem. They also worked with me to trade in my old ring. The end product is STUNNING! I smile every time I look at it and I receive so many compliments on it's one of a kind design. Joseph K and Julia exceeded my expectations of a jeweler and I will be a returning customer.
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December 2021 by Jen Mair
We just picked up my gorgeous, one of a kind piece of art wedding ring. I am thrilled… their selection was the best I had seen after looking for awhile. I was looking for a vintage style ring and they had dozens to choose from. Julia was the best sales person I had encountered at a jeweler. She listened extremely well and helped identify rings that fit my style as well as helped me narrow it down to my perfect ring. Gayane the store manager was also great to work with as she helped us identify the best center stone to fit the ring and the amount we wanted to spend. Now I get to admire this beautiful piece forever :) thank you!
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December 2021 by Jen M.
We just picked up my gorgeous, one of a kind piece of art wedding ring. I am thrilled... their selection was the best I had seen after looking for awhile. I was looking for a vintage style ring and they had dozens to choose from. Julia was the best sales person I had encountered at a jeweler. She listened extremely well and helped identify rings that fit my style as well as helped me narrow it down to my perfect ring. Gayane the store manager was also great to work with as she helped us identify the best center stone to fit the ring and the amount we wanted to spend. Now I get to admire this beautiful piece forever :) thank you!
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November 2021 by Darrel Peace
Awesome place and great customer service
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September 2021 by Valerye L.
I couldn't have asked for a more attentive place to look for my wedding set. Working with Julia was like having a best friend along to help. She helped me find exactly what I was looking for and even found a matching band for my fianceé. Between working with Julia and Joseph, the experience was absolutely wonderful and so much fun.
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August 2021 by G. Art Knapp
My wife needed the post clips for her earing. They took care of that also took the time to clean both earrings.
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May 2021 by Aaron W.
Guyanne sized my fiance a size too small for her engagement ring, didn't listen to our concerns, and then was rude to my fiance. We went in to get the ring resized 3 times (including the weekend after I proposed). We were denied the resizing although I was promised that it would be included with the purchase. Guyanne didn't want to do the service because she insisted fingers fluctuate and her initial sizing was correct. My fiance stopped wearing her engagement ring because it would make her finger swell and it was incredibly difficult to take off. We went back in a fourth time to get the ring resized, and Guyanne made several jokes about my fiance gaining "tons of weight" and blamed my fiance for the ring not fitting. Additionally, Guyanne was trying to charge us for the sizing service (which was promised to be free). After several calls and attempts to talk to the owner, Joseph, about Guyanne's comments, I was ignored.
