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March 2024 by Alexandria Vaughn
I went in yesterday and bought a pair of crocs and one of the employees kept glaring at my friend and I after we purchased some crocs and jibbits and I was switching into the crocs because I didn't want to put my shoes back on because I was fatigued and I have a heart condition where when my heart rate goes up I get extremely fatigued.so doing simple things like putting regular shoes on and tying them can be hard when I'm having a episode. I at first kinda brushed it off because I thought she was maybe having a bad day but then the next day I decided to return the jibbits and she was the one doing my return and she was yet again just being very unfriendly and stopped in the middle of my return to answer the phone.didnt say hold on I gotta answer this phone call and then after she processed the return I looked up to say have a nice day.she just walked away and didn't say have a nice day or anything. I used to work retail for many years and I've never ever treated a customer like that. I couldn't see what her name was on her badge all I could see was "CH".
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January 2023 by Tiffany Jones
Quite the selection of cool Converse, DC's and vans!!!! Pretty cool little store
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January 2023 by Google user
Pretty disappointed. I used to be a Store Manager and the customer service I received was incredibly rude and inconsistent to the company values. I would have a store meeting and reevaluate what your there to do. Respectfully learn what you need to do in order to give customers the best experience possible. Received the incorrect item and they didn’t offer a single thing to make up for it. And didn’t offer any help in finding the correct item I should have received. It was made to be my problem when in reality the employee failed to follow through with the expectation. Pretty sad
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January 2023 by belkis basulto
I when today to try some shoes at clackamas mall I decided not to buy them and the person who was helping me got all upset and went to her co-worker and started complaining about me right infro of me and when I talked to the manager about she said well their is nothing I can do I can maybe talk to her like is ok I'm sorry but last time I checked not to be rude but that's her job to help costumer and when I ask to talk to another manager they told me that she was on vacation is in the convenience
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December 2022 by Brandon Smith
I just recently purchased some shoes for my wife and was pleasantly pleased to find that they knew exactly what I was looking for. Grace was very helpful and kind. I will be shopping there again In the future.
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December 2022 by Mr K
Pretty disappointed. I used to be a Store Manager and the customer service I received was incredibly rude and inconsistent to the company values. I would have a store meeting and reevaluate what your there to do. Respectfully learn what you need to do in order to give customers the best experience possible. Received the incorrect item and they didn’t offer a single thing to make up for it. And didn’t offer any help in finding the correct item I should have received. It was made to be my problem when in reality the employee failed to follow through with the expectation. Pretty sad
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October 2021 by Crystal Fulkerson
Bought a pair of shoes and ended up returning them a few days later. I asked the lady that was working if the money would be available after the return was finished. She said yes then I found out that till take up ta 7 business days to post! If I had known that I would have just taken the cash instead! Now I'm sitting here waiting for my money! I will probably NEVER shop there again.. I was lied to and everyone I've talked to just keeps giving me the run around! Not pleased at all!!
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July 2021 by Lane Shaffer
Madeline was very helpful and I love my shoes so far!
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June 2021 by Drew Mow
My girl got some fresh cons. She was happy
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May 2021 by yinyangcolby
Small store, but definitely contains some unique name brand clothes.
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January 2021 by Kayla Stiles
Too expensive n(.)
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December 2020 by Eli E
The best sales staff, the young ladies are super friendly the best at helping customers. Great footwear selection. You'll encounter the same awesome experience every single time.
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October 2020 by Sarah Lindsay
Friendly customer service ?
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July 2020 by Marites K.
PROTECT YOUR EMPLOYEES! Laura and Kate need to stop treating their employees like waste products! Your employees are real people. This specific location has been putting their employees AT RISK by not giving them proper PPE or even hazard pay. Human lives matter more than money you capitalist scum!!!
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July 2020 by Juli Fiske
Found me some new kicks! Platform converse. Amazing. Customer service was great !