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February 2024 by Kaeleen V.
We have a warreny on my engagement ring. It had three missing diamonds and my husband took it in. The lady handed it back saying it's all good and cleaned. Never mentioned the missing diamonds. He had to ask. She was like, oh do you want me to send it off.... Like yea. Of course we do. We paid to get this type of stuff fixed. Kinda screwy if we hadn't noticed them, it would not have been fixed. We paid a lot for this to have that kind of service
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September 2023 by shaianne stanley
Jennifer is always so helpful and kind when we come in to get my ring cleanings and she helped me pick out my wedding band as well! All of the ladies who work here are really kind in general. I absolutely love my engagement and wedding band and have not had any issues with them! Definitely recommend getting your jewelry with them.
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September 2023 by David Liston
Nata was extremely kind and helpful when she changed the battery on my antique Boulevard watch. Not very many Jewelers will even work on watches like that any longer. I was very appreciative. Also Emily was very helpful regarding another question I had and I would say that the help that works at that store is some of the best I have ever encountered and I would highly recommend them.
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September 2023 by Brittany Bearg
Kimi was very helpful and informative! She was able to find our old warranty from 9 years ago to get my ring re-sized. These people care about their customers and go above and beyond to ensure they’re well taken care of!
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August 2023 by s s
We met with Emily who was great helping me find a setting I wanted to order and see in person, and was told she would order it to see in person and would send us an email or call. I thought it was odd she didn't really mention any prices either. Waited a week with nothing from Emily, and before calling to find out since she hasn't contacted, she "didn't know" if it could be ordered or not and that she would try or see and call back Monday. Waited for her call and it never came.When going in to the store again I mentioned to the other employees that she had not contacted us despite her saying she would, and they basically ignored it and told us to come back when she's off her lunch if we wanted to talk to her.I was quite excited to find an engagement ring, but they kept letting me down. Went to another jeweler and got all of the pricing, found exactly what I wanted, great communication, all in about 15 minutes. Definitely won't be coming back.
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August 2023 by Carlos Falcon
3 weeks before my wedding I received my wedding band from a different company that did not fit (too small) and had to return it. I had to get a ring in person and spent half the day going to different jewelry stores. We finally ended up at Morgan Jewelers and Emily was great help right away. She helped me find the perfect wedding band that I was looking for in my size and for a good price. She had wonderful customer service and has gained a loyal customer. Thank you guys for helping me on finding my perfect ring for my wedding day.
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August 2023 by Stefanie Rae
Always friendly and knowledgeable about the products they carry. Jennifer has been a joy to work with over the past decade, and she always follows through with excellent customer service. The whole Morgan's team in Clackamas is top notch!
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August 2023 by William Mohring
It's always a surprise to see a business with over 1,100 reviews with a 5 star rating, but I know now why first hand. I was in the market for a new wedding band when I came across Morgan Jewelers. We stopped by the store to find a good variety of options for materials and price points. Nata, the store manager, was on the floor that day, and she was very helpful and friendly in answering questions. I made the purchase that day, picked up the ring a week later, and the rest is history as they say. Highly recommend!
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August 2023 by Ainise Emelio
If I could give this company 100 stars I would ?. Nata went far and beyond my expectations to serve me. She helped me through the whole process to get my jewelry and she was kind and courteous and all smiles while serving me. Everything went smoothly from the get go. Thank you Nata. I will always use this jewelry company for all my jewelries from now on…. Oh and pass it on to your families and friends…. They have the best customer services there as well ?Get on down to Clackamas and get your jewelry ❤️
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July 2023 by Akemi Mckee
I cannot believe how new my wedding ring looks. They cleaned it free! I got a stunning watch while I was there. They helped me learn about its functions and took their time. Very friendly. Personable. Not pushy! Great experience.
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June 2023 by Jordin Logan
Jennifer was amazing! She was able to understand our hardship being in a car accident a couple days ago, and we still wanted to go ahead and get our wedding bands for September. She was so amazing in able to bring our price down to something very manageable! We’re so thankful for her!
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June 2023 by Brittany Hays
We loved working with Jennifer when finding my wedding band and my fiancé’s wedding ring! She was patient as my indecisive self tried on so many rings and offered input that wasn’t pushy. She answered all of our questions swiftly. Thank you Jennifer! We can’t wait to get our rings :)
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May 2023 by Rebecca Burke
My husband and I stopped in at Morgan Jewlers to look, We have been married for 29 years and were ready to update our bands. Jennifer Peterson met us with a smile and asked what we were looking for. She listened to us and allowed us to both try on several different rings. She was patient and made us feel comfortable and not forced to purchase. She wrote down the numbers of the ones we liked best and we told her we would stop back by when we were ready to purchase.2 weeks later we went back and again she was exceptionally polite and helpful. My husband and I both picked out the new bands and couldn't be more pleased. Even though this store is 45-55 minutes away from home we will definitely shop there again.Great service and so far great quality jewelry.
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May 2023 by Hazell Crain
Emily at Clackamas mall was extremely helpful we even found something for Dad for Father's Day next month. They sized my ring perfectly and I'm happy
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May 2023 by Elias Wisdom
HIGHLY recommend Emily Siegle at Morgan Jewelers! She was incredibly welcoming, knowledgeable, and helpful in the picking out of the engagement ring! She tailored the entire experience to us and what we needed, and gave us plenty of space to make our own decisions while providing exceptional support. She couldn’t have done a better job and my fiancé and I so thankful to have had her to help guide us through this process.
