Riverside Mortgage Group is a trusted mortgage provider that has received highly positive reviews from its clients. According to the feedback, the company's representative, Loren, is praised for his exceptional customer service and deep expertise in the home loan process. As a first-time homebuyer, clients found the property-purchasing journey to be complicated and difficult, but Loren's guidance and responsiveness made the process much smoother. He provided detailed information about preapproval and navigated clients through every step, ensuring they felt informed and supported. Notably, Loren never pressured clients and waited until they were fully ready before pulling their credit, which is not always the case with other lenders. Clients appreciated Loren's transparency, particularly regarding his commission and the potential for future refinancing in the rapidly changing market. His extensive knowledge on topics such as home vs. condo purchasing and insurance-related questions was also highly reassuring. Overall, the reviews highlight Riverside Mortgage Group's commitment to providing personalized, knowledgeable, and efficient service to its clients, making the home buying process as seamless as possible. The company's strong reputation and Loren's exceptional customer service have earned it numerous recommendations from satisfied customers.
I used Loren for my mortgage back in 2020 during all the craziness. He always had a calm head, good advice, and was extremely efficient. Definitely recommend talking to him about any future home buying purchases and he has great insight and a ton of experience.
October 2022
Loren was fantastic during the home buying process. He was able to show up the best rates and get us to the finish line for the home purchase. He always had the answers and was full of the knowledge we needed.
September 2019
My wife and I received a recommendation to work with Loren when buying our first home, and I'm so happy we did! Loren was incredible--always available via call or email at all hours, and guided us through the entire process. A true pro, Loren answered all of our questions, found us the lowest rate, and was a pleasure to... read full comment