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October 2023 by Joshua Martin
Such a great purchasing experience with Karla! Answered all of our questions, offered many options for us to find exactly the right bed for US. Highly recommend this location if you're looking to make a bed purchase :)
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June 2023 by Zach
After a very thorough and pleasant demo from Angela, I bought the i8. Thank you Angela!!!
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June 2023 by Zach Hart
After a very thorough and pleasant demo from Angela, I bought the i8. Thank you Angela!!!
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March 2023 by Banzai Bessa
The people selling you the mats are nice. But the customer service after you leave the store is horrible. They have delayed my bed for over 20 days past their initial 14 days… gonna take over a month to get my bed.And yes no refunds, can’t return, will have to eat the costs.Terrible customer service. Go buy your bed elsewhere it’ll save you tons of stress.
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March 2023 by BTTAdmin Team
Probably the worse customer service I have ever gotten. Great salesman but you won’t actually get your bed. It’s been over 20 days and I am still waiting. When calling customer service no one has an answer and just keeps passing the call to somewhere else.Walk away from this place. Buy your bed elsewhere.
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March 2023 by Crypto Blackbelt
Terrible customer service from the delivery, recovery and the main headquarter. The salesman at the store are ok. Just sketchy customer service.
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January 2023 by Tom Bowden
Eric and Angela were very helpful and attentive. They helped us choose the solution that would work best for us.
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December 2022 by Donna Hunting
We had a great experience at Sleep Number. Ira was great. He explained everything in detail and gave us time to make decisions. We didn't feel pressured to buy any particular bed. Looking forward to the sleeping in our new bed!
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October 2022 by Serena Smith
My husband and I came in the weekend before last and bought pillows! Edan Koch was amazing! We recently bought an upgraded bed but my husband handled that so I wasn’t present to get my perfect personal sleep number etc and Edan took care of all of it when we came in to browse pillows and I’ve been able to sleep better then ever now! My husband also had a great experience with the store manager when he bought the bed. In fact every experience with them has been awesome! We will be customers for a lifetime!
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October 2022 by Betty Moegelin
Went to Happy Valley store to "just look" at a better sleeping arrangement. Met with sales associate Edan. He was very friendly and professional. After our demo, the bed pretty much sold itself! Looking forward to many nights of better, restful sleep. Thanks Edan!!
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September 2022 by Lollie Soul
While going into Natures Grocer’s my partner talked me into B-lining into Mattress World to look around and make inquiries.For weeks I have been looking online at different mattress stores searching for a 4-5 inch mattress that would fit into my motorhome.I am so happy that I walked into Mattress World today and met Brendon.Brendon was able to make some suggestions, get on the phone, speak to someone at Foam Warehouse, and make arrangements with the sales person for exactly what I needed in my motorhome.I had also been looking online at different foam stores for several weeks and not finding what I needed.Brendan’s knowledge of which foam store to go to was invaluable to me.A big shout out to Mattress World for offering help even when there wasn’t a sale forthcoming.?
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May 2022 by Wayne Vinyard
Eric was great and helped guide us through the process of finding the right bed for our needs.
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April 2022 by Joseph Mohr
Edan is a top notch representative. He puts the customer before the sale and makes sure everything is right for you before you buy. There is a difference between buying something and having something sold to you. Edan helps you buy the right mattress.
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April 2022 by Manny Watson
Overall experience was excellent from the first representative to the last one, everyone provided an excellent experience. They know their product and and extremely knowledgeable about the product. You can see it on their faces…Thank you
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September 2021 by Sandra Closser
Best experience buying a new bed! They take the time to get you in a bed that is not only physically comfortable but financially comfortable!
