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February 2024 by Sead Selimovic
Thank you Bryce for always taking care of us, very professional and helpful.
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December 2023 by Raz Momand
This location is a third party store. They can sell you on lines and accessories. If you need to fix phone or replace any warranty issues they will send you the corporate store on 82nd. Please don’t waste your time just make the trip to 82nd ave.
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December 2023 by Sunny B
The two guys working there were cool. Just came in to buy a couple phone chargers.
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July 2023 by Andrew “Malonex” Su-yuo
Great deals if you are transferring from one service to theirs! Alexa, and Christina, were amazing. They showed us a masterclass in customer service that I have rarely seen in my own 14 years of customer service and support experience. Easiest 5 stars of my life. Manager gets a 1 star, though. He just ignored us and others waiting. Walked out like he was hiding from customers. Alexa, if I could give you more than 5 stars, I would! Thank you again!
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July 2023 by Motown Dotown
Both men working very very very helpful and went beyond what TMobile has shown me and that was awesome . They did haggle or upsale me or make me feel stupid these guys deserve a raise !!!!! Smooth transaction that left me wowed . One of these men was more then kind and helped me with a case and screen protecter and he knows what I'm saying ! ??? I appreciated that alot , def won my business for life .
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May 2023 by Chelsea Gehring
Awesome experience at this location. Nate and his colleague (forgot her name!) we’re super friendly and went above and beyond to help me. They gave me thoughtful advice and I felt very safe in their hands and guidance. I highly recommend this location and working with Nate.
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February 2023 by Steve Smith
When I first visited this years ago, I was left wanting more. Everything was just okay, the service was okay, the products were okay. That was until I met Dylan. Dylan refreshed the concept of customer service to me, it shined a new light on the retail experience, one I didn’t know still existed. For the first time in a long time I enjoyed walking into a T-Mobile, the room seemed lit like it never had before, and the energy changed. Dylan has managed to redefine the definition of a perfect client experience. He has raised the bar and reminds me that no matter what, I can always do better.
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January 2023 by Corey Smith
Save yourself time and trouble, drive 2 minutes west to the next location.Went by at 6 pm on 1/10/2023, door was locked. The employee saw us walk up, but immediately went into the back room. We knocked, but he never came back out of the office area. This location just needs to close its doors for good!
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January 2023 by Andrew Hunt
Came in with a broken phone, and the rep nate hooked me up the best tmobile experience ever!
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December 2022 by AJ Evans
Staff could careless about helping customers. More worried about not being at work.
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November 2022 by Brian Armstrong
It's never open. The lights are on, the store hours says that it should be open, but the store is locked, no one is inside, and no one answers the store phone when I call the number. No sigh explaining anything.Edited: the store manager just responded over 4 weeks after I wrote this review acting as if they have no idea what's going on. I went to this store multiple times and T-Mobile corporate called the store manager personally several times. These people have zero accountability or integrity. Don't shop here.
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November 2022 by Cristina Del Rosario
I was displaced into the area and couldn't get a good signal so I thought I would switch service but got misquoted. I was told I would pay $30 per month but ended up with a $160 per month bill, quite a jump from the $10/mo I was paying and still got no signal. :(
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November 2022 by Ben Van Mol
Everyone complains about this location being closed during days and hours that you advertise being open for business. Either the manager or district manager needs to be fired.
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October 2022 by Tamara Staton
We went there at 445 on Sunday and it was closed even though their hours said open until 6pm.
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September 2022 by joel
This store is randomly closed. They messed up my account so bad that took about a week to fix and they lied. Would never go back and never recommend to anyone. Travel up the street to the other store and get correct answers and great service.
