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November 2023 by Kyle Sugden
The vision glasses can read at silently ok
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October 2023 by danny ramirez
Good assortment of styles and brands. Found what I was looking for.
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July 2023 by Ernie Flores
Super helpful ful
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June 2023 by Latoya Rangel
We were racially profiled and stared and lurked by employees, who checked the shelves after we walked out. Disrespectful we will not return
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April 2023 by Maiya Marie
To the regional manager:I accidentally left behind my prescription glasses inside a styling tray when trying on sunglasses the evening of 3/29. I called the morning of 3/30 spoke with a female on the phone explaining the situation. Few seconds into the call the employee states my glasses are most definitely not there. I only found this odd because anyone knows it takes more than a few seconds to look around a store full of sunglasses to find a pair of prescription ones. I said okay then can I please come by and take a look? She said "Why? They aren't here, they would be placed under our store counter if they were..." (don't know what that means). At this point I was getting the feeling she really just didn't look and didn't care based on the response and tone. I said okay bye and hung up. After dwelling over my possible loss, I decided to drive to the mall and arrived about 20-30 minutes after the phone call. When I walked in to the store I went up to counter and they were sitting right on top! I literally just grabbed them and got the heck out of there.The regional manager should investigate this incident and see why the employee didn't call me back once she located them..... It was very odd and made me feel like something sketchy was going on. The store has camera's so I'd be interested to know why this happened. No one else was in the store either they had just opened, so a quick phone call wasn't impossible and she never did offer to take down my information.If the manager has any questions please respond back with a phone number and email. I will forward this to the contacts I found online as well.
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April 2023 by Jen G
Clean. Easy to find. Staff member ended their personal phone call when we walked in but was quick to recommend Amazon when the item we were looking for wasn't available.
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March 2023 by jody nixon
The gal with the headscarf was the most disinterested, rude employee I've encountered in a long time. Never greeted me, was impossible to get help from, and basically just sleepwalked through any semblance of customer service that I practically wanted to just ring myself in. I would have left if I didn't need my item for a gift. She was terrible, and I'm sad to think any of my sales dollars go to her bonus, it commission. Abysmal.
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February 2023 by Tom. Mcknight
needed a case for my new prescription sunglasses...walked out in less than 5 minutes with a great case
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January 2023 by Rowena Bansil
The hours they have in the website is incorrect! They close whenever they want to I don’t know if it was a staffing issue but I tried to get off to make it there by 6pm but boy there was a sign that they close on a Saturday at 2:30! I ordered my sunglasses online and had it ship at the store, big mistake ! They should update the times online or shut the store completely or make it by appointment only if they are going to be close so early and random times !
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January 2023 by Summer Reichow
So frustrating, closed due to staffing issues when every other store in the mall is open. Try paying your staff a living wage so people can go in and buy your grossly overpriced sunglasses! Store hours aren’t even updated online so you drive 20 minutes only to disvocer they are closed. What garbage
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January 2023 by Michael
Pay your employees well enough to keep the place staffed and open during business hours.
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January 2023 by Jason Chase
After buying a protection plan for a pair of shades;I can't even ascertain when the store will be open.what a joke!@
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January 2023 by Yolanda Castellanos
The Clackamas store has the best customer service I have ever received from the many sunglass hut stores I have visited. Michael and I’m sorry I can’t remember the young lady’s name. She’s short, light red burnet hair with glasses. She was a charm!
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January 2023 by Martin Trutanich
Why do you have your sales guy in there dressed like a car salesman? Everyone else in the mall is styled out, but the poor guy at the sun glass hut i wearing a black dress shirt and a different shade of black pants. You're selling sunglasses and the word "hut" is in the name of your store, get over yourselves and the let the poor guy dress in a way that's not awkward and uncomfortable. I personally didn't even want to go in the store when I saw that clown suit.
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January 2023 by Lillian Tittle
Crystal and Michael are both very helpful and nice people