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February 2024 by Robin Haymoor
If I could give this apartment 0 stars I would. When the management changed it went downhill. Very unprofessional, they also send you to collections after you paid them. Not good at all. Change the new management!
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February 2024 by nabil haymoor
Lived at this apartment complex for the last five years, unfortunately they changed management in 2023 and they are not professional at all, the office manager acts like she owns the place, you walk into the office and she will be eating taco bell and she will be wrapped in a blanket while you're talking to her very unprofessional, they don't send you the bill in timely manner or they send to collections after you paid the bill and they tell oh sorry, it happened by mistake with an altitude. If you are looking for an apartment I will steer away from this place, very unprofessional.
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January 2024 by Megan Nakita
Has all the goodies
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November 2023 by Wangeci Gaciri
The maintenance crew are great at Sunridge. They complete the job they have in a timely manner, have a great attitude and are very respectful and courteous.
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November 2023 by Janice Sheetz
Aleks helped me with an issue last week, Eladio this week! They are both just excellent maintenance men, love it that they are here!
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November 2023 by Slavik Riov
Fantastic location. Love my 4th floor 2 bedroom with views. Clean, quiet, and just overall, a good place to reside. Great management as well.
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August 2023 by Jenny M
Lived here almost 2 years now and this is the best managing and maintenance staff I’ve ever experienced. Very friendly and quick to respond to queries/concerns/maintenance issues. Location is great as it is in walking distance to the bus, shopping, library, park, and elementary school. Nice walking paths around complex to take your dog and they provide bags! Highly recommend checking it out here if you are looking for a new place to live!
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July 2023 by Steve Koch
Wow! Talk about last minute, wonderful service! Due to circumstances beyond our control, we were still looking for a new apartment 4 days before the move out date.Took a look at Sunridge Terrace. Very nice and clean. The property is well cared for and you can tell the onsite staff and the owners care deeply about keeping this property in tip top condition. Due to a health issue I needed someplace clean and medically safe. Without overwhelming cleaning and prep odors. This is it! And they bent over backwards to get the paperwork through quickly as well as being very thorough, taking the time to explain al, the details. And what a great value. Our units comes with assigned parking and a garage, included in the monthly rent. Which saved us from paying for storage. What a blessing!update February 2021"Having worked in apartment and building maintenance I was not excited to see the leak in the ceiling and the water on the floor as the ice melted from the recent storm we had in Portland in early February 2021. Based on previous experiences I was not looking forward to dealing with this one.Due to some challenging health issues any remediation and/or restoration process could have been a long and arduous. However, my anxiety was totally eliminated as we worked through the situation with the management team at Sunridge Terrace apartments. Not only did they respond within hours after my first call, but when I went on to explain that depending on what the inspection revealed, I might have to vacate the unit and find other lodging. I was so surprised when the leader of the leasing team asked me to send her a detailed explanation of my health issues and what might be necessary to resolve the whole issue.Upon receiving my details we conversed in a personal call at length, they listened to my suggestions (I listed 3 options), and we were able to agree on the best approach to get the job done. I would have to say they were totally professional, understanding, kind and thoughtful in the way they handled the situation. It was an amazing experience. Thank you Sunridge Terrace management team for caring about the people who live here and taking care of the property at a 5 star level."Thank you Sunridge Terrace!...update...6 26 23my 3rd year starts in June. The property switched over to new owners. I was sorry to see the previous office staff leave. As in any customer service situation, building a collaborative, mutually beneficial relationship is paramount. Gratefully, as with the previous office staff, the new group has gone to great lengths to ensure the least disruption in care or service. This goes for the maintenance crew. Cannot say enough for those two! They are always on the go, willing to help and converse about anything the residents may need. The community continues to be quiet, clean and respectful of everyone.
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June 2023 by Patty Gonzales
If I could leave a zero star I would. I notified management on 5/15 of a carpet beetle infestation and they had an exterminator come out and I'm still dealing with bugs!! Don't move here; my husband and I walked around and talked to the neighbors last night 6/7 and they have the same issue!! I asked the management company to let me out of my lease and they are forcing me to stay. Think twice before signing a lease here. Disgusting insects will destroy your clothes and furniture and property management doesn't care!!If I could post my pictures here I would, but you can see them on Yelp!
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April 2023 by Desmond Dunn
Excellent office staff. Terry and Marisol were two of the most helpful and attentive leasing agents I have ever encountered. They each showed me and my family such respect and care when hunting for an apartment. Sam also was so very sweet during our phone calls. Stop by for a visit and you will have an exceptional experience.
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March 2023 by brandon watts
Don’t recommend this place parking is horrible. Nothing is done to those who park in the fire lanes. They will give you a notice enter your apartment every other month for d*** reasons. Charged for carpet to be replaced and when it wasn’t damaged on top of the other nickel and diming you for stuff such as painting well I lived in the complex for over a year it has to be don’t not for me to pay. Best of all they will send you to collections not locally owned so getting ahold of the actual company is a joke. I would not recommend this place unless you want to pay double if not triple your deposit. My apartment was left clean and ready to re rent.
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March 2023 by Brandon W.
I would not recommend this apartments. For starters it's a great location but the parking is horrible people are always parking in the fire lanes no repercussions for those who do such as towed. But if you happen to part in a guest spot you get a note from the maintenance guy. I never had an apartment come in so many times in a year to check random things. Best of all when you leave they are going to charge you for carpet on top of your deposit when you I had it cleaned and did not need to be replaced. Good luck getting in connect with some about it they just send you to collections. If I could give it a 0 stars I would
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February 2023 by James Ballew
I've lived here for a year and a half and have for the most part been very happy with my stay. However, new management is taking over and the transition has already left a sour taste in my mouth. Last week we received notice that the resident portal would no longer be working and that we would only be able to pay rent via check or money order until the new system is online which is TBD.... Unacceptable, the new system should have already existed and been tested and been ready for the transition so that we (the residents) would not have to be impacted. On top of that the fire alarms were set off today multiple times which immediately prompted people to think there was a fire, except there wasn't because it was simply a test yet there was ZERO communication sent out about alarm testing. When I called the leasing office to voice my concerns they simply said "Thanks for calling"
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January 2023 by Hamzah a
I recently moved into Sunridge Terrace and I couldn't be happier with my decision. The staff is incredibly friendly and helpful, always going above and beyond to ensure that my needs are met. The maintenance team is prompt and efficient, taking care of any issues I have had in a timely manner.Tiana was very helpful during the move in process.The complex itself is beautifully maintained with lush landscaping . The units are spacious and well-appointed, with modern amenities and plenty of storage space. The location is also ideal, with easy access to shopping, dining.I highly recommend Sunridge Terrace to anyone in the market for a new place to call home. It truly has been a pleasure living here and I look forward to many more happy years at this wonderful community.
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January 2023 by Jenniefer Everett
Great team of managementBeautiful location with tons of thought placed on the design of the apartments. Love it
