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October 2023 by Tanya Simms
Choose a credit union! This branch isn't willing to be helpful at all!
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September 2023 by chris lancefield
Renee' provided us with excellent, patient and helpful customer service today as we waded through the weeds of finance. Very kind and caring.
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July 2023 by Svetlana Dvorzhak
The Staff is so much better then in the Gresham branch! Always willing to help! I wish I lived closer to Happy Valley branch instead.
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May 2023 by Hilal M
Worst communication and many hidden fees.
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October 2021 by Daniel King
Love this office. Everyone always seems to be in a good mood and works as a team. So happy I moved my accounts. Mary and Renee made it super easy. They even notified me when one account had unusual activity. What bank calls you anymore to give you a heads up. Wish they worked for me!
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October 2021 by Maggie Sheldon
I love the Staff and how they go the extra mile to help their customers.It is a very special branch.
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September 2021 by Gregarious Dukakis
Horrible bank Mary the manager will ask you odd questions and if you don’t answer them the way she likes she will shut down your account
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October 2020 by Etsegenet Asrat
I like everybody working in this branch very friendly any time I have question Mary can answer excellent manager thanks
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April 2020 by James L.
Worst customer experience ever. My CD was mature but due to covid it slipped my mind. On day 11 out of the 10 days they give you they took 200$ out of my CD for "holding onto my money " instead of doing the right thing when everyone is out of work and no income coming in they should have waved the fee. But no one cared so here I am leaving you a bad review. You could have rolled it into my checking account or my savings. Instead I closed all my accounts and still no one from corporate has gotten back to me.
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February 2020 by Matthew Spinar
There is no beating the people at Umpqua Bank! Mary and Renee from the Happy Valley branch are two of the best in the business, and you need to bank with them. Whatever you need, these two will make it happen. They are easy to communicate with, compassionate, and best of all they treat you like a PERSON, not a customer. Ditch your big bank and come see Mary and Renee at Umpqua.
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June 2019 by Rita J.
Very nice ladies working here. I came in on the hottest day of the week into a nice and air conditioned umpqua! There's complimentary coffee too! The woman helping me was so nice and quick with what I needed done. I was in and out within 2 minutes max. This location rocks!!
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May 2019 by Jk G.
The staff is professional, courteous and caring. I felt appreciated and was helped with issues i hadn't planned on. Love them all.
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March 2019 by Jerry Wilfong
Love this bank and the people working there!
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May 2017 by Mandy Stevens
Never will go back to this branch.
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March 2017 by Anthony Rowland
My bank of choice
