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February 2024 by Claudia Ramos
I went in today at about 2 PM PST. I am very happy with the customer service that was given at this establishment, especially from the store manager Eric. He was very polite and handsome, and had a great smile. He smelt like really good cologne and had a very slick haircut, if you ever go too our local Autozone make sure too get a good whiff of him. The brake pads they sold me were great too, fit like a glove (and smelt like him)! Only bad thing I have to say is that I didn't get to smell Eric one last time before I left.
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February 2024 by Tina Bonilla
I went in to AutoZone several weeks ago and needed oil for my car. I didn't have a clue what type I needed and how much I needed to put in. I very courteous young man named Joe, I believe it was, got all the information about my car and quickly got exactly what I needed. For any of things I might need for my car I will definitely look for him to help me!
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February 2024 by Mariah Mecham
One of the techs here named Zain installed a new headlight bulb for us since ours was out and we had a long trip left to go in the dark. Our car (a Chevy traverse) is super hard to change anything on and he spent over 45 minutes getting it in for us. Amazing service.
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February 2024 by Josh K.
ordered a part over the phone was told it would be there when they opened in the morning drove 45 minutes to pick up the part and the lady never ordered it. Nobody said it had to be paid for but she confirmed that it would be there first thing in the morning and just never ordered it talk to manager and terrible customer service. No excuse will never shop there again.
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February 2024 by Blanca Fuentes
I like it, it's a good place to buy auto parts
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January 2024 by Rey Garage and RC Stuff
For long time I stopped going to this store due to the lack of professionalism from some employees, now it seems that whoever is doing the hiring is getting better, employees are very respectful and nice.
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January 2024 by Konstantin Murenko
Responsive staff)
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December 2023 by Alan Rodriguez
They have a really good acknowledgment
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October 2023 by Scott meakins
At around 11am I called Autozone and asked if they had the part I needed. The woman that answered the phone told me that they didn't have it but it will be in at 4pm. I came in at 7pm and they didn't have the part, I was upset and asked what the manager was going to do about the lack of follow through and the manager started laughing and explained to me that I could go to Orileys and get my parts, while being laughed at by the manager one of the other workers joined in. I took a photo of them and will tell everyone I know about how I was treated. Good luck doing any business with autozone in hermiston.
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October 2023 by tyrell shoemaker
I took my car battery into get charged they lost it because they left it on the counter next to the register right where I dropped it off and said they charged it but I got home with a dead battery
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September 2023 by Eliana Wallwork
Eric is a great person. Amazing service, installed my headlight bulb!
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August 2023 by MICHELLE LEGRAND
Every time I go here I have a pleasant experience and I always leave with what I came in for. By far the best AutoZone I've ever been to, and I've gone to AutoZone locations in 7 different states over a period of almost 20 years. Keep up the good work!
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July 2023 by sarah horn
I went in and purchased spark plugs and ordered spark plug wires. I was told the spark plug wires or being the next morning at 8 a.m. and someone would call me. I did not receive a phone call but I went in at 9 a.m. because that's when they open. When I showed up at 9 a.m. they were not open and there were several people including myself in the parking lot waiting for someone to come open the doors. At 9:17 to young men finally showed up and open the doors for business. Upon asking for my part that should have been delivered already that day I was informed that it would not be there until afternoon because they don't get deliveries until noon. Needless to say I was extremely unhappy returned everything that I had purchased their went across the street to O'Reilly's and purchased everything on the spot.
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May 2023 by Dan Ritch
Sold me garbage after market brakes that lasted less than 3 months. I learned my lesson my buddy who’s a mechanic warned me now I know to buy breaks from Kia. I will never do business with you guys again. I’m now getting my breaks done at les Schwab metal on metal. My friend who a mechanic says you guys are known for selling garbage now I know
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May 2023 by Russ Waz Here 3000
The employees here are happy to help, and very knowledgeable. Anything you need with automotive assistance when doing any mechanical DYI projects, I would highly recommend going here!
