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May 2023 by Travis “Wheels” Williams
Had a great selection of ferns
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April 2023 by Ginger L.
Think long and hard before you have Home Depot of Hermiston manage the installation of your flooring. We purchased top of the line Pergo WaterProof flooring for our kitchen, entry, dining, hall, and parlor. They hired the contractor (HOM Solutions) who hired a sub-contractor (Wasatch Flooring). What they said was a two day job (with all our furniture moved - by us- to another room) turned out to be 4 days because they showed up at 10 and left for an hour lunch and then worked maybe another 3 hours before being done for the day. And... they DID NOT FOLLOW MANUFACTURER REQUIREMENTS for installation - thus voiding manufacturer's warranty. We asked Home Depot to take car of this and make it right... they offered to pay 1/3 of the cost to do the job right, have HOM Solutions pay 1/3, and we would have to pay 1/3 AND do the work to remove the incorrectly laid floor and repair at our own expense any damage done to subfloor because of seepage caused by failure to follow manufacturer's requirements. We are in the process of taking all to small claims court. 5 months later, we still have unfinished floors and displaced furniture while we wait...Specifically: perimeter was not sealed as required and rather than interlock the panels as designed, they cut and butted them - leaving gaps up 1/8-1/4" between ends...
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June 2022 by Love incs (Lots A Love)
The best
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April 2022 by Daniel H.
This past weekend I came down to The Home Depot in Hermiston and I was helped by a young lady named Carson and a gentleman named Sonny. I had a small kitchen project this weekend that involved me buying three kitchen panty cabinets. Sonny helped me locate all the cabinets the store had on hand, and Carson was able to help me purchase the remaining cabinets from the nearest stores in the area (Richland). The customer service I received by these two individuals is the reason why I will continue to come back here.
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March 2022 by Sheri M.
Home Depot used to give 10% veterans discount but since they changed to the app the discount is about 1% in the items we purchased. They removed many items from the discount availability. No longer is a savings worth pursuing. Will probably do much more shopping at lowes.
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October 2021 by Osiris Bermudez
(Translated by Google) Good place(Original)Buen lugar
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July 2021 by Gwen F.
My husband and I purchased a new refrigerator from Home Depot. The two delivery men were so rude and had the poorest customer service we have encountered. On delivery day, they called from a neighbor's house and said they couldn't come any further as the neighbor's tree branches were touching the top of their truck. (The garbage truck, cement trucks and numerous other delivery trucks have had no problem coming to our house). We asked what we were supposed to do. They said "have your neighbors cut down their tree and we will return in 2 weeks to redeliver the item. Seriously?? My husband drove our pickup to them and they loaded the appliance in the back of it. He asked if one of them could come and help him as we are senior citizens. They refused to do so. He also asked them to wait and he would return with the old refrigerator that we had paid to remove. They said they would wait 5 minutes. He hurried home and as quickly as we could loaded up the old one. (It was very hard between just the two of us). When he went back, they were gone. Unbelievably poor customer service. If possible lower than a one star rating would be given. With their attitude and manner they should not be working with people.
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July 2021 by Ann M.
Worst customer service, these people just want a paycheck and not to be bothered, called and got attitude by girl that answers the phone rudely and then tried to get some help with someone at the pro desk and was told to go online and would only help me if I absolutely insisted! Why bother having these stores if everyone that works there doesn't sell your products and make you money???
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May 2021 by Heidi Meyer
Great selection! Busy! Waited in line to check out, 10-15 minutes.
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April 2021 by Larry A.
I have gone there twice and wanted to purchase a piece of wood and have it cut. I waited only 15 minutes this last time and decided I would go to Ace Hardware. I was in an out of their store in 15 minutes. Time to switch
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December 2020 by David S.
Went to the Hermiston Oregon Homedepot store found the product and when we went to order it was asked by the associate where I lived and I told them Washington state I was then informed that they could not order it for me because the store manager had a policy that they would not order out of state and the reason was because I would not pick it up when it came in. Now we are talking about 1500.00 dollars or more and I do carry an Homedepot card and planned on paying for the product at this time. At this time an associate that I was not working with got all up in my face I told them to have a Merry Christmas and walk way and he sarcastically told me THANKS FOR SHOPPING AT HOMEDEPOT..
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July 2020 by Nancy G.
Many customers are not wearing masks. Employees are wearing masks, but many do not have their noses covered. Please require customers to wear masks. Hand them out if you need to.
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February 2020 by Tiffany Rieg
The product I purchased and trusted failed, a lot is a loss. Thank you Home Depot. I’m sure they will help me rebuild.
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July 2019 by Tonia A.
I agree, this store has absolutely the worst customer service ever. I ordered a microwave, after waiting probably 20 minutes for them to find it and nobody to help me load it, I finally did it myself. Got it home and after installing it, discovered it did not work. Home Depot offered to send a repair man, I stated that it was a brand new appliance and I wanted a replacement. Finally after speaking with the manager, I got them to order me a new one. Never received a call or notification that it was in--finally called again and it had been in the store for 2 1/2 weeks. Probably not going to return to buy the additional kitchen appliances that I need :(
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April 2019 by Mayra Alvarez
It was so much fun at the kids workshop thanks u!!!!
