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May 2025 by Diana McElroy
I had an emergency situation happen and in the middle of all of it I slammed my door hard enough where it would not open anymore. I pulled in HOPS parking lot, hoping I didn't just ruin my day even further. I walked in and they were so kind to me! They took time out of their busy day to listen and help! Luckily my door was an easy fix! I can not begin to express my gratitude!! Thank you HOPS. Your staff is amazing and deserve a raise!!!
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April 2024 by Lorna Westlund
Hops did an excellent job on repairing our car and then they detailed it inside and out. I would highly recommend them.
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October 2023 by Amel Veltri
They made promises for my car to be done before the start of November and couldn't follow through.At least I assume that's the case, they haven't picked up the phone for a whole week and I keep leaving messages. The car only needs 3-4 hours of work, has already been quoted, and they stated multiple times that having it done before November was "no problem" and "guaranteed". I have cash in hand and there is no holdup from insurance that would cause ghia because it's coming out of MY pocket.
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September 2023 by June Frederickson
Get the job done.
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September 2023 by stut #6938
great place
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May 2023 by Cody Allphin
Friendly staff and good work.
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March 2023 by Lanora Stuart
Friendly professional very helpful and affordable rates
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September 2022 by Stephen Bradbury
Excellent workmanship on my Outback.
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September 2022 by Melody Randall
Nice people
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June 2022 by Aden Blake
BEWARE!! Literally the WORST auto body experience ever. Our car went into the shop back in November of 2021 and we barely got it back middle of June 2022. They never communicated anything or wanted to take responsibility for their faults at all. We constantly had to follow up with them every couple weeks where they would give us the same run around about waiting for something, ordered the wrong part, need to get an alignment, etc. Then when we picked up our car it was on 0 miles till empty and they tried to tell us it was that way when they got it (but how did they drive it back and forth for tires, alignment, etc to Les Schwab?!?!) GO ANYWHERE ELSE!! You’ve been warned.
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February 2022 by Jennifer Parker
Hop's was very profesional and friendly. They worked so hard to get my car done as quickly as possible. It looks brand new! Thank you Mike, Janelle and the Hop's autobody team.
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October 2021 by diana nava
Waste of potential customers time . Never checked out my car and wasted my time for weeks! Don’t waste your time here.
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March 2021 by Tina May
They are a very professional and compassionate group of people. They went above and beyond to help us through a very stressful situation. And a very special thank you to Mike!
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March 2021 by B Smith
Hops is the worst to deal with, they do not want to take care of you as a customer and want to make everything difficult with the insurance company. Took my vehicle to another repair shop in town at the recommendation of a friend and my vehicle was fixed fast and without any problems or additional steps on my end. I always heard they were great but unfortunately I will never go back or recommend
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November 2020 by Rocky Dill
Great experience very friendly and professional
