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March 2024 by JJ RC
Good service...
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March 2024 by Jason Spiess
They let a dog run loose while i was in store. I Alerted workers in store. They did nothing. I called and asked for manager; FOR WHAT IT'S WORTH, THE GIRL ON PHONE SHOULD BE THE MANAGER. SHE WAS VERY NICE AND APOLOGIZED TO ME. The Manager himself, was ridiculous. Understanding someone being afraid of dogs was above his mental level. He was rude and pointed finger at me instead of being apologetic. Time for a lawyer.
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March 2024 by Ifran Hassein
Love it no waiting time they’re pretty fast. Good job.
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December 2023 by Roland Donahue
Feel like I got scammed out of 180 bucks the right front side of my van was making noise so they diagnosed the right side it would cost around 360 for repair i agreed to the cost came back and was told we miss diagnosed it and replaced the tie rod on the left front side of my van which didn't need to be replaced I did not agree to the service they just replaced it and charged me if someone contacts me and refunds my money I will remove this comment the customer should not pay for your mistake look up my name my number is in your file I think the employees are good employees they made a mistake and need a talking to and maybe more training thank you
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December 2023 by Denise Grover
The low tire pressure light was on so I decided to drive here. They measured the tire pressure and added air to my tires and said I am good to go. I was able to drive home the next day.
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December 2023 by Nadia Dwivedi
Would put 0 stars m but I cannot. They tried to scam me outta 600 dollars for 4 tires I don’t need. Tried telling me it would mess up my awd. They thought I was dumb and didn’t no nothing. Would not recommend especially one tire or two.
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December 2023 by Marci Greenawalt
If you are a woman let your husband father or brother take your vehicle in.. on the 26 th of October I wanted to get studded snow tires put on my carso I took it to Les schwabs in hermiston .. had to go from aloud wheels to steal wheels they come with their own set of lug nuts because the tire seat different anyway upon their inspection of my breaks all was good brake pads at 5 mm all four . So when I left the shop I noticed a little vibration in the rear of the car then I went to Pendleton and wow the vibration was crazy so I took it back in I said they needed balance again .. so the guy that worked on my car that day came right back in and he looked shocked and had one lug nut with him he asked me where I had the tires put on I told him at their shop. He showed me the lug nut and the inside of it was shredded.. he said wow really .. he said that they would put new lug nuts on it balance them again and replace 2 studs… for free then he told me that I needed brake pads rotors and calipers for the back of the car .700.00 dollars worth after I paid 1,200 for the tires . I am single a grandmother and am low income so I don’t have another 700.00 for brakes he said that one side was almost medal to medal and I shouldn’t drive for long with the brakes like that because they can lock up…so I travel back and forth to lagrande a lot that’s where my grandchildren live . So what had happened is the old lug nuts were put back on my car with the new wheels and thy weren’t long enough which left loose tires on my car they were way way off balance and the wobble chewed up my brakes and brakes parts.. they won’t stand behind their motto and expect me to pay for the brakes and brake parts. When I took it back in again and talked with the manager he talked to me like I was stupid and wouldn’t even listen to what had happened I will not spend another dime in this store.,, so now I sit with a dangerous car because of their screw up I still can’t go get my grandkids .. my son would bring them but he died a year ago October…
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November 2023 by Bill Bender
A tire blowout in the middle of nowhere. Magically, a Les Schwab truck from Richland WA was passing by and we flagged him down. He took a look, gave us hope and suggested Hermiston OR. What took place in the next 75 mins was nothing short of a miracle. Mgr Dave, Rhonda and technician Luke jumped into overdrive and we were back on the road in a flash
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October 2023 by ERICA MERCIER
I had to come over for a funeral which is over a 4 hour drive from my home. when I came out to my car the morning after my tire was flat!!! Knowing I couldn’t drive all the way home on a donut I ended up at Les Schwab. Tony the guy who helped was so awesome and caring. I was very frustrated but Tony and all the staff were so very nice ? They got me back on the road and heading home safe!
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October 2023 by Brenda Chase
I always get treated fairly, great service, timely. Ive been a customer since 1989. This was first account i helped my kids open when they turned 18. Amazing company!
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October 2023 by Carmen Reddick
I had a rental vehicle that had a low tire pressure light start to turn on and off. I’d never had a problem with a renal car before, so I was truly at a lose for what I should do. I’m not from the area, so I was pleasantly surprised when I googled Les Schwab and saw one so close. My coworker loved the free popcorn during our 45 min wait. I was worried that as a rental that I would have to pay out of pocket for the repair, but they just handed me the keys and sent us on our way. I felt so taken care of and all the worry I had was swiftly eliminated
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October 2023 by dennis kaneaster
Great service when my dad past away they worked with me to clear his account and stuff I will continue to do business with them and would recommend them
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October 2023 by Sheryl S.
Zero stars for you. How can you let a long-time employee go because of health issues, not only leaving them without income or desperately needed insurance? SHAME ON YOU! Have been a customer for 49 years, but no more. You just lost my service.
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August 2023 by James Hess
Bought a Beater (02' Avalanche), so I could drop off my Daily Driver which is an Upgraded 07' F150. After my F150 4x4 transmission was replaced, I dropped off the Avalanche to Les Schwab.They gave me a ride back to my F150.I asked them to trip check the truck.They found major movement in the front end and replaced a wheel w/ the spare, because the tire was working its way off of the rim.They were able to order and install all the required worn out parts in a day, a Friday,(which cost as much as the vehicle).Being alone has made life interesting. They let me park in their lot. I live in Umatilla, so I took my new E-Bike to go pick it up.I found some farm roads and trails I would've never known about. I made good time and picked up my truck myself.The staff helped me out at every turn and I will be replacing my wheels and rims for the Beater through them as well.I recommend Hermiston Les Schwab to everyone.
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August 2023 by Steven Hall
Had to get 4 new tires cuz of a blow out, they was fast getting me back on the road