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May 2024 by Samantha Jacks
I do not purchase dog food or treats from that establishment due to the high cost. However, they have recently installed a new dog tag machine that is both innovative and user-friendly. Additionally, they have expanded and improved their aquarium selection, providing a wider variety of options for customers.
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May 2024 by Elizabeth L
Upped prices but worth not having to wait for mail order
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May 2024 by Anji Anderson
I love PetSense they have a huge selection of dog food/cat food both dry and wet, amongst many other things! The Staff is nice and helpful
& the cleanliness of the store is impeccable!! There are a few things that I wished that they had on hand/in stock I'd recommend them to anybody.
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April 2024 by JBS 541
Friendly staff but over priced. Fish selection is okay but not great.
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April 2024 by Michael Fricker
Can never seem to get my online orders correct.
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April 2024 by Rachel Berrie
They sell a lot of small animal products, but no small animal cages. No scratching posts or climbing trees for cats. Customer service was top notch but just didn’t have what I needed.
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April 2024 by Rose Warren
Love taking my dog to that place. People are nice and they do such a great job thank you
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February 2024 by Cora McCann
I have a rabbit so i like to come in here for treats for her. The last few times ive come in, the gals at the front counter have been rude and uninviting. They don’t greet you when you come in and are rude during check out. I’d understand more if it were one time, but it’s been multiple times now. Their customer service skills are majorly lacking.
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February 2024 by Penny Ottmar
The staff is always friendly and helpful!
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February 2024 by Tawny Haskett
I wanted to share my recent experience since its acquisition by Tractor Supply. The transition has brought about several positive changes, notably the increased availability of crickets, which is a significant improvement. Living in a town where Petsense is the sole option, having a wider selection of animals to choose from is greatly appreciated.Under the new management, the store now offers a diverse range of animals, providing customers with more opportunities to find the perfect pet for their needs. This expansion in variety enhances the overall shopping experience and caters to a broader spectrum of pet enthusiasts.Moreover, the staff's commitment to customer service remains unwavering. Despite the changes, the team continues to demonstrate their dedication to assisting customers and providing valuable advice and assistance.Overall, the transition of Petsense under Tractor Supply's ownership has been a positive one. The increased availability of crickets and expanded selection of animals reflect a commitment to meeting customer needs and enhancing the pet ownership experience. I look forward to continued visits to the store and witnessing further improvements in the future.
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February 2024 by David Gray
Employees couldn't be bothered to help find items
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February 2024 by Russ Waz Here 3000
Has everything I need for all of my animals. It's a little on the experience side though. They have live crickets and worms as well. Very cool!
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February 2024 by Smol Gremlin
Good inventory of items for my dog
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February 2024 by james christie
Excellent service
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February 2024 by Amanda Comer
Like small time hermiston is, sometimes they have things sometimes not but they are awesome. Answers the phone prompt to answer questions, and helps serve our small community.
