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February 2024 by Cora McCann
I have a rabbit so i like to come in here for treats for her. The last few times ive come in, the gals at the front counter have been rude and uninviting. They don’t greet you when you come in and are rude during check out. I’d understand more if it were one time, but it’s been multiple times now. Their customer service skills are majorly lacking.
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February 2024 by Penny Ottmar
The staff is always friendly and helpful!
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February 2024 by Tawny Haskett
I wanted to share my recent experience since its acquisition by Tractor Supply. The transition has brought about several positive changes, notably the increased availability of crickets, which is a significant improvement. Living in a town where Petsense is the sole option, having a wider selection of animals to choose from is greatly appreciated.Under the new management, the store now offers a diverse range of animals, providing customers with more opportunities to find the perfect pet for their needs. This expansion in variety enhances the overall shopping experience and caters to a broader spectrum of pet enthusiasts.Moreover, the staff's commitment to customer service remains unwavering. Despite the changes, the team continues to demonstrate their dedication to assisting customers and providing valuable advice and assistance.Overall, the transition of Petsense under Tractor Supply's ownership has been a positive one. The increased availability of crickets and expanded selection of animals reflect a commitment to meeting customer needs and enhancing the pet ownership experience. I look forward to continued visits to the store and witnessing further improvements in the future.
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February 2024 by David Gray
Employees couldn't be bothered to help find items
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February 2024 by Russ Waz Here 3000
Has everything I need for all of my animals. It's a little on the experience side though. They have live crickets and worms as well. Very cool!
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February 2024 by Smol Gremlin
Good inventory of items for my dog
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February 2024 by james christie
Excellent service
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February 2024 by Amanda Comer
Like small time hermiston is, sometimes they have things sometimes not but they are awesome. Answers the phone prompt to answer questions, and helps serve our small community.
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January 2024 by Alex Richer
They got out little guy all ready
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January 2024 by Curt Pullum
Crew was helpful
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November 2023 by Sarah Tomes
Not sure if it is all locations but this one in particular consistently cancels grooming appointments made and will ask you to reschedule on a day you are busy. Just avoid. Much better places to have our little ones groomed
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November 2023 by gary sanders
We were from out of town to guard's pump in for a while. They did a very, very good job.
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November 2023 by Ang M-C
Prices are steep but if your pet is important that won't matter.
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November 2023 by Speed Angel
left a review of the terrible experience and they removed it. avoid this place like the plague
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September 2023 by Rachel Jennings
Clean and organized store. Higher prices than most places, but no crowds.
