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November 2023 by Brian S.
Mike and Mark have built a few of my transmissions Ford 1 Ton 6 Speed manual and Chevrolet R4 automatics as well as Dodge diesel manual clutch swaps. With over 70 years of combined experience they know how to get the job done right. My Ford pulls lots of max loads and has been rock solid. Thank you Mike and Mark for showing the industry what truly hard working, ethical work really means. I hauled my rig from Boise to Hermiston to get the job done right.Brian Shults
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August 2023 by James Hess
Great Shop. Patient with me and the warranty company I have.Even tho their job was to replace my 4x4 transmission, they noticed I needed breaks. After alerting me to the fact and I approved the work, they saved me from a second auto juggling act.I definitely recommend Pioneer Transmission Service!They are keeping me ready to go on the next adventure...and make it back.
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July 2023 by Justin Berry
Not a dependable transmission shop. Cannot even track their own repairs and paperwork through a system they have in place. Will create a headache for any of their warranty work. Will also ask customer to track down where parts were purchased from for the repair. $5000 for a stock 6L80E . Take your money to RPM Service and Repair instead, they will take care of you right. Years in business does not equal competence in doing quality work.
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July 2023 by Justin B.
Do not recommend pioneer transmission. Will not warranty their own work. Does not have a computerized for tracking work completed. Will ask customer to call other dealerships to find out if they sold them the transmission. They do not keep accurate records of work completed and will over charge for a transmission. BBB will also be contacted about warranty work.
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June 2023 by Chris Leonetti
Did a good job installing a rebuilt transmission. Forgot to install the support for the exhaust and it rattled. I returned immediately when I picked up the vehicle, he took for a test drive and said the noise wouldn’t be from the work he did. It rattled for a month or two before I looked underneath and fixed myself.Really disappointed in price. Quoted a price and left the vehicle based on quote. About a week later he called and said it would be an even $1,000.00 more. Not $948 or $1034 but a even 1,0000. Typically a sign no calculating an estimate was done but just throwing a number at it. Vehicle was disassembled making it difficult to go anywhere else. Stuck and was taken advantage of.Would not recommend this shop
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June 2023 by Amy Willenberg
Awesome customer service! These guys go above and beyond! Lifesavers!!
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January 2023 by Scott Carter
Called about my Chevy traverse. They were very helpful and explained they don't do transmission jobs on the traverse and explained why. They were honest and knowledgeable.
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November 2022 by Kay Lee
Had a transmission code so we took my 99 Taurus to Pioneer to get diagnosed and repaired. Turned out not to be the transmission at all, just a minor issue. They didn't even charge us which was incredibly nice. They could have easily lied and charged for an extremely expensive repair but were honest and saved us thousands. Thank you guy's so much. I will be bringing my vehicles to your shop for any future transmission needs. Would 100% recommend your shop to anyone!Service: Transmission
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September 2022 by MICHELLE LEGRAND
Absolutely amazing service! They were more than happy to help out with taking my truck for a test drive, and went over the possible causes for the symptoms I had been experiencing with it, and even explained the ways to repair the issue for each option, even if it was something that I was obviously going to do myself. The icing on the cake was that he didn't charge a penny for the time and information he provided. If I ever need to take my truck to a shop again, it's only going to be to Pioneer!
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September 2022 by Jason Spiess
Kudos to them . They are working very hard and all moving as fast as one man can. I'm very happy with work and price.
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April 2022 by Jory Mehojah
Can't schedule appointments 3 weeks out for some reason does not want local business
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February 2022 by Craig Quinn
This is the go to transmission shop!!! Mike and Mark are top notch mechanics and rebuilt my transmission with quality parts. Super satisfied and would recommend to everyone!! Thanks guys, worth the drive from the Tri-Cities.
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January 2022 by Cali Made
Very Reliable, they are quick about there work. -1500 Silverado
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December 2021 by MICHELLE MOORE
Absolutely amazing service! They were more than happy to help out with taking my truck for a test drive, and went over the possible causes for the symptoms I had been experiencing with it, and even explained the ways to repair the issue for each option, even if it was something that I was obviously going to do myself. The icing on the cake was that he didn't charge a penny for the time and information he provided. If I ever need to take my truck to a shop again, it's only going to be to Pioneer!
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September 2021 by Lisa Gutierrez Ahumada
My son dropped of his car there. The gentleman helping him was very respectful an made one feel comfortable. They evaluated the issue within a few hrs. He (my son) was very pleased with them. I recommend this place to everyone!!