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December 2023 by Dyman N.
I made an appointment for my car for a simple oil change and courtesy inspection. When I arrived to pick up my vehicle none of the work was done. They continued to tell me that the car is not worth putting money into for a variety of reasons. THEY DID NOT do the oil change and began to try and sell me a new car! This was four years ago and to this day my Chevy drives fine. They are lazy swindlers.
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October 2023 by Jewel J.
The service department had my car about a month only got one thing fixed on my car.The service people had excuses and some lies to tell me every time i asked about my car. They charged me for detailing my car and they did not detail it 300.00 they took for that. The worst service i have ever had. Soeone needs to get a real Chevrolet garage in Hermiston
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May 2022 by Jennifer C.
I would give them zero stars if I could but the service department SUCKS they never answers there phone they never call back when leaving a message don't not go to them and would not recommend them at all for anything
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September 2021 by Google user
Had my power steering pump replaced in the afternoon and it was done by the time I finished lunch, thank you.
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June 2021 by John S.
My truck went in for a simple warranty repair of a leaky oil line. The line was fixed. The tech also damaged a few items under the hood in the process and left a few things undone as well! Yet their claim is that I'm picky due to their tech damaging my truck and not putting it fully back together either! Avoid their service department!
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May 2021 by Brandon K.
Went with my dad to look at a new Silverado. Dealt with Jeff. Awesome service. This dealer is low pressure or no pressure. Just let us look it over. Test drive and we bought it. I went back a few weeks later and bought a used Colorado from them because I had such a great experience the first time. I highly recommend this dealership.
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January 2021 by Matthew R Friesen
Clean facility, helpful staff! They fixed my car straight away!
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April 2019 by Nancy K.
We had a fantastic experience at Sherrell Chevrolet in Hermiston Oregon. Everyone was wonderful. Our sales guy Klint was the best. We got a great deal and great service. When we need our next vehicle, we're going back to Sherrell Chevrolet.
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December 2018 by Matt Fisher
Service is always fast, honest about needs and prices are just right. Will keep bring in my truck for needed service!
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October 2018 by Fredo C.
Purchased a used vehicle at Sherrell. I was not permitted to have it inspected because the dealership had already inspected it with a clean bill of health. Was told if there are any issue within 48 hours of purchase they would take care of me. Within 12 hours, there was an issue with the fuel system and I contacted Sherrell. Sherrell Chevrolet did not help and was unable to produce the inspection report. An employee, stated that it didn't exist in their service records department. Ironically, I received a canned letter from the owner asking for feedback about my purchasing experience. I've left three messages without a return phone call. In summary, employees at Sherrell Chevrolet did not keep their word. In light of this behavior I recommend avoiding this dealership. This review should not come as a surprise to Sherrell leadership as I've made several attempts to contact them (including owner) and have not heard back.