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February 2023 by Waraukadoniha Fukugakuru
Bank didn’t mention they closed my card after I got fraud They didn’t send me new card until I asked The operator didn’t find out who when why changed my card status as lost and stolenThey charged maintenance fee They won’t reverse(They reversed maintenance fee in 6days after I chatted but They made me to pay late monthly utility bill by their unfaithful performance)Umpqua bank is inconvenient for online shopping especially abroad They charge small fee for transaction to oversea banks but it helps with fraud because it declines when buy online and send money very oftenOf course I finally changed my main bank by countless mistakes and inconvenienceBy the way Front desk ladies are always nice to me
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August 2021 by Shari Morris
I have been very happy with Umpqua Bank for many years.
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July 2021 by Mary Osborn
The nicest people are here in Hermiston. Any problem or question is quickly resolved. I'll never change. Thanks especially to Nikki.
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December 2015 by Randy Shaw
Excellent customer service in person and on phone. I will never leave Umpqua to go to another bank.
