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September 2023 by Micah J.
I went to U.S. Cellular in Hermiston to buy home wireless internet about 5 months ago. The 1st wireless internet device i received was defective. I had the device replaced 2 more times, both being defective. At this point, I decided to cancel because I couldnt get a functional home internet device from their store. I was told because i was within a certain timeframe, and the devices werent working, I wouldnt have to worry about the bill. Then the bills started coming after canceling. I went back into the store 2 times and both times they told me not to worry, they would cover it, the devices just needed to be returned. More bills came in 2 months later and I kept calling and getting the run around. Its bow 5 months later, and my bill is going to COLLECTIONS! The manager wont return my calls, my bill was NOT taken care of by this store. They just lied to me until I had no option other than to pay or take a hit on my credit report. Zero stars of I could. Dont expect service after your money is spent.
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January 2023 by Kari Goodheart
The customer service at this location was super~!! New phone, in and out, best deals all explained and all costs broke down, easy to understand… I went here after visiting the other location,… Gave the other location a 1 star only because I couldn’t leave them a “0”… Out of the two locations, this is by far the one with the best customer service, no attitude like the other location, very friendly \u0026 honestly made my day better. Thanks.
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June 2022 by Mo Jaber
Sorry wrong us cellular. This place is good I meant the one by dutch bros
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May 2022 by Lori Royr
I went to the US Cellular by Quiznos. They always acknowledge you when you come into the store. They are very knowledgeable and very helpful! They are friendly and I feel comfortable asking them questions when I need help. I only go to this US Cellular.
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November 2021 by Sean Basford
Excellent customer service by the staff at this store
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November 2020 by Nick Gutierrez
Bad experience. Waited too long to get no help
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September 2020 by Cecilia Barajas
Excellent customer service, great people
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March 2018 by Danica Cline
I love the people that work here because they are helpful, nice, and knowledgeable about their products.
