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January 2024 by Gayle R.
Super Best store for curbside pickup, Super Fast shopping usually way before needed and caring shoppers when I ask for my fruit and veggies a certain way they honor my order. We like our bananas Green to last longer they do it and my Anaheim peppers Flat they grab the Flat ones for me. The crew who brings out are fast and caring. Thanks
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October 2023 by Hyun C.
Pharmacy is extremely short staffed to the point where I had to wait 3+ days to get my essential meds and I had to go through pretty bad withdrawals because I could not get the meds for three days. Queue is long too. Store is clean though
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August 2023 by Brian C.
This is specifically about the gas station. The employees don't ask for any sort of rewards points before they start filling up, so be sure to tell them about your points before they start fueling your vehicle.
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August 2023 by Kim G.
Sale items don't exist. Everytime I go to Safeway for the Friday sales the shelves are empty and there are no rain checks. So often the sale items are not available. And now the store has "Jacked" up their prices. It is no longer a fairly priced store. You will spend 50 cents to a dollar more on every item you purchase at that store. That adds up to $25 per shopping trip weekly
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April 2023 by Hash S.
I'll say it: I miss the "unpopular Albertsons." During the last four years, management here took one look at the complaints about this store, ignored them completely and then decided to go in a completely different direction. This has always been a fairly quiet location that occasionally gets bumping during the fair, air show or sports events at the country fields in the fair complex, but for most of us it's just the place you hit because of its location. Since it's generally unpopular, a lot of its overstocked items end up at half of their Safeway/Albertsons inflated price and it becomes a decent deal. You don't have to put up with the crowding at the Imbrie Freddy's or the distance to the nearest WinCo. This rebrand to Safeway eliminated just about any appeal but proximity. Even in an inflationary environment, the prices are far higher than those of their competitors. The reconfiguration of the store has either minimized certain stock or eliminated it completely. I'm not just talking about specialty and organic items, which have been decimated, but simple things like beer selection or meats, fish and deli. And why? To add a China Express? Your store is sandwiched between the Hug Buffet, Dancing Dragon, Genghis Khan, China Wok and (in the same strip mall, no less) Chopstix. To add sushi? Sushi and Maki is right across the street, there are three teriyaki spots within a block that serve sushi and Hug Grill across the street? Yep, a ton of sushi. You added "amenities" that the surrounding area was already replete with and eliminated whatever minor charms still existed within this box. I'll admit that my family's trips to the "unpopular Albertsons" diminished as the pandemic waned and as this place kept moving the furniture. By the time it went full Safeway, my family and I had become regular WinCo shoppers and wondered why we hadn't before. The fact that this place was convenient and filled with unforeseen bargains initially kept us from searching elsewhere. The rebrand and redirection changed all of that. As long as Intel keeps cycling in new employees and as long as other options remain more far-flung (at least until the old Hank's site is redeveloped), this supermarket will always have a base of customers. Seeing what it's become, we just won't be among them anymore. So long, unpopular Albertsons.
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March 2023 by Jeff J.
Albertsons is completely lacking fundamental fairness and decency. They falsely charge me over 150 dollars and they refuse to refund it. It's been 16 weeks and they say the check will be in the mail someday. What kind of place is unable to make a refund in 16 weeks. They could easily do it while I'm on the phone. There is no reasonable explanation. I made complaints with the FTC fraud division and the Justice Dept and the Inspector general of the Dept of Agriculture. Albertsons ignored those complaints. I am the sole caregiver for my mother 24/7 she is 89. I am completely overwhelmed with taking care of her. She has the mental capacity of a 5 year old. Albertsons has taken food off our table for 16 weeks. I am so mad I could spit nails. They are saying that they can't refund my money unless they set me up as a vendor first. Are you kidding me??? I offered to take groceries as the refund but nope. After 18 weeks I received the refund. Yes they set me up as a vendor. I have a vendor account now. Are you kidding me?????
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February 2023 by Shannon H.
Worst customer service ever. Been trying to complete and order with the store for two days speaking with the store, the manager, and a third party out of country customer service call center trying to trouble shoot the issue as to why I can't finish an online order. Since when does Albertsons hire a very non- English speaking out of country customer service? Dawn M. Everyone I've reached on the customer support number English is their second language. if you actually read my post you would know why your response is ridiculous. there is no order number I couldn't place an order and they told me to call the store and the store said they can't help me To call customer service. contact a manager of the store and he said he would call me back and never did.
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February 2023 by Jesse G.
This will be my last review of Albertsons. I have tolerated this store since it was close to our house. Basically the entire store is morphing into Safeway and this process is both unsightly and awkwardly tedious. Safeway is the only other store that I dislike shopping at more than Albertsons. Prices are going up, Store set-up makes even less sense. I am so happy that we sold our house and will be moving out of Hillsboro and to Beaverton. So many more shopping options.
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October 2022 by Heath Hr
Nice in the pharmacy and the nice at the self check out! Maybe pricey, but so much better than Fred’s
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August 2022 by Sarah Teters-Johnson
I hosted two baby showers this summer. One for my second oldest daughter and one for my youngest daughter a month later. I always seem to want something very specific for my gatherings, but bakeries seem to not give me what I want. That was not the case at the Albertsons bakery on Cornell and 25th in Hillsboro. Lucy and her team are amazing! They led me through the process the first time I went in and made sure to take pictures of my Pinterest wishes. I brought flowers in to add to the cake and we discussed things further. When I opened the box to set it in place the morning of the shower, I gasped. It was so beautiful and exactly what I wanted! Perfect! And it tasted wonderful. Lots of compliments from the guests. So clearly, a month later when I needed another cake I went back to Lucy and her team. I just missed Lucy upon my arrival, but the lady on staff assisted me, took the pictures of what I wanted mimicked from pinterest, and filled out the form with my choices. I never spoke to Lucy, but she once again perfectly designed the cake and cupcakes I wanted. I have bragged to all my friends and all who will listen about this amazing local option for beautiful and affordable cakes. Thank you so much for contributing to our special events.
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May 2022 by Kirstyn M.
This is absolutely disgusting all of the tomatoes were squishy and this one literally had so much mold on it it looks like it was sitting there for at least a couple of days! Even the organic variety of tomatoes were so squishy.
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April 2022 by Taylor F.
Always low on products in store, shady characters around, staff not treated well, gas station is a complete waste of space as they refuse to use 4 of the 8 pumps for "safety reasons" they want you to go through one way and cause huge backups in the parking lot, they're terrible at managing their parking during nearby events, the only reason it gets any stars is because it's not Safeway.
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December 2021 by Joe R.
Skip this Albertson's when prime rib is on sale. They have zero inventory to pick from and will try to sell you a 50lbs bag. They refuse to cut the on sale prime rib to normal family size portions. Escalated to manager and still refused. Will only cut the 50lbs slab if you buy the whole thing. Poor management. Same thing happened last year! Went to Safeway in Newberg today and purchased a 6lbs prime rib using the same Albertson's coupon. No issues. Packaged in cellophane like normal. No bags.
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November 2021 by Daryl S.
Jason the SD is great ! Great Prices and Great Service. His team is awesome. Great Business Ethics. From a Loyal Customer Daryl Smith
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October 2021 by Alix Playford
Good stuff and helpful people
