The Costco Tire Center is part of a larger, well-liked warehouse known for its friendly staff and good customer service. Members appreciate the great prices on tires and the helpful, informative service received during tire purchases and installations. The staff is known to be polite, patient, and good at explaining what is needed for a job, such as required parts for special rims, and they handle refunds appropriately when a service cannot be completed. However, some customers note a significant drawback: the tire center does not inform customers of their current tire tread depth or notate it on paperwork, which can make deciding on new tires difficult. Additionally, specific desired tires are often not in stock, which can be inconvenient. While experiences with the tire center and general warehouse staff are typically positive, there can be occasional frustrations with member services, such as processes taking longer than necessary due to basic oversights. Overall, it is viewed as a good option for tires with excellent prices, despite the noted shortcomings in tire availability and tread depth information.
I came here for two reasons: my tire had a leak, and I was missing some lug nuts. They tried and couldn't find the leak, and then they told me they didn't have any lug nuts to sell me and I shouldn't come back until I get some. So coming here was not a good use of time.
April 2024
Needed some new tires and as a Costco member went here first. I worked with Fred and he helped out so much! Great price and experience working with the tire center!
November 2023
Had persistent issues with tires I purchased, the team worked with me to make the situation right.
