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August 2025 by 1 3
Mike was super helpfull!
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August 2025 by Malisa Martin
Clean, quiet, easy access
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July 2025 by Carmella Venigni
Mike was amazing. He was thoughtful and helpful and i now have a storage unit thanks to him.
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July 2025 by Bob Yang
Logan is super friendly and helpful!! Great experiences and will definitely use this location again because of the customer services Logan have provided!
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July 2025 by Julie Ford
Logan is absolutely amazing he's so helpful and kind love him
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June 2025 by Amber Robinson
Logan and his trainee were amazing and provided excellent Customer service. Logan answered all of my questions and made me feel very welcome. I will be recommending other people use your storage space in the future. Thank you for all of your help.
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May 2025 by Leslie Gonzalez
I'm writing to express my immense gratitude for the exceptional service I received at your Hillsboro location, all thanks to Logan. When I was planning my stressful move from Arizona to Oregon, the thought of setting up a storage unit was just another item on an already overwhelming checklist. But from my very first call, Logan made the process incredibly easy and stress-free.
He patiently walked me through all the options, helping me choose the perfect unit size for my needs without ever making me feel rushed or pressured. His knowledge was evident, but it was his attentive and sweet demeanor that truly stood out. He even went above and beyond by offering helpful tips about apartment complexes in the area that aligned with what I was looking for, which saved me so much time and hassle in my apartment search. It was such a relief to have that part of my transition handled so smoothly, especially during such a chaotic time.
Even on my last day, when I was finally ready to return the unit, Logan was just as amazing. He was attentive, sweet, and on it, making the final paperwork quick and easy. He even remembered details from our initial conversation, which made me feel truly valued as a customer. It's rare to encounter such consistent and personalized service, and it made a significant difference in my overall moving experience.
Thank you, Logan, for your outstanding support. Public Storage is fortunate to have such a dedicated and wonderful manager.
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May 2025 by Clint Jean
Mike is awesome
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May 2025 by Cory Tanner
Worst Storage unit experience of my life. Over 18 months took a $225 monthly fee and raised it to over $500. They rent to homeless that live in their units. Security is laughable, as the gate is often non functioning/stuck open, or knocked down. Now they want over $500 for a unit that was empty because they claim something was left inside. No idea what they are talking about. Perhaps a homeless person camped out for a night. To say abysmal is a strong enough word. Avoid at all costs!
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March 2025 by April Marie
Logan is the best possible person you could ever hope to deal with when renting storage for the first time. Very thorough, informative, and friendly. Highly recommend.
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March 2025 by Mason Hampton
Mike was so helpful and friendly!
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March 2025 by moneyscott25
Logan is awesome! The most patient, nice, and courteous PM I’ve ever dealt with in my 20 years of dealing with storage facilities. I recommend the place to everyone!
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March 2025 by tasha
About 2 years, the manager threw away my mother’s crazy expensive bed. I called and told them I had problems locating the storage unit I rented online. It was in the evening when we could move the bed and we put it in a unit next to the 3 I was already renting. I left a message explaining what happened. The next day I called and talked to the manager and he said that it looked fine and it was okay. Months later I get a call saying my unit was empty and it was against policy to have an empty unit. I called and asked what unit would possibly be empty and he gave me a number. I said idk that number and told him the ones I had. She said that he broke into the unit that I called about and he okayed the transfer, and apparently didn’t actually transfer anything and “forgot” and then threw out my mom’s $8,000 electric adjusting bed. Like straight up threw it away!
The anxiety that whole thing gave both my mom and I was too much. The manager didn’t even apologize. We of course ended up not suing because we can’t afford lawyers.
Another time, I was moving things around from one unit to another other units. I was going through a divorce and moved from my house in Seattle which is why I had so many units. I left one unit empty overnight because I was going to start moving I think camping, sports equipment and art supplies into it the next day. I came back and he had locked me out of the unit and gave it away to someone else because I left it unlocked.
Other than those issues , my 5 years and between 1-5 storage units and a parking spot was good. The manager was even helpful. The guy who came in to fix problems caused by the manager was helpful also.
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March 2025 by M Weiler
Mike is awesome he really helped us out. Great customer service! Thank you.
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March 2025 by Tiger Lee
Property is very secure. Logan, the on-site manager, went above and beyond in providing the services and help needed and following up. Can’t recommend them enough!
