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September 2025 by Michael “Free Intellect” Shramek
I really appreciate them working with me on payments. Thank you.
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September 2025 by Andy Glass
Worry free storage
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August 2025 by Nang Dunn
The only nice thing nice was this storage place was close to my house. We have been a loyal customer for over a yearand they just kept raising the prices. We eneded having to dump alot of our stuff and made room in our garage. Had they kept the same price we would atil be there and still give them the business.
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August 2025 by Charlie Wilson
Easy quick process to rent and great flexibility on start date and end date
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August 2025 by Michael Roach
I believe her name was Sherri but she was very nice and helpful.
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August 2025 by David Wenrick
Positives: exceptionally clean, they kept the interior nice and cool, it was easy to get started, move out happened without a hitch, they had a fantastic staff that were cheerful, helpful, kind, thoughtful, and pleasant which made for a good experience.
Negatives: 1. major billing problems with their auto-pay system that charged me multiple times in the same month and took months to finally get refunded for all the double-charges. I almost moved out over it and it was a major problem that forced me to turn off auto-pay for several months and required multiple calls to the local office and national office before things were finally resolved. This was no small issue as being erroneously charged multiple times over in the same month and having that money come straight out of my checking account jeopardized my ability to pay all my bills for a time.
2. Big price increases that happen seemingly at random and in huge increments. In 1 year they raised my rent multiple times and finally attempted to raise the price of my 10x10 to nearly double the starting price to over $200/mo. They agreed to reduce the size of the last increase which made me feel better about just having it go up by the amount it did in the final price hike.
Final thoughts:
This experience has made me realize that Oregon needs better laws protecting storage locker customers. There do not seem to be any controls whatsoever on how frequently they can raise your rent or by how much they can raise your rent. If you rent a locker to store your things while you are temporarily out of state, you are simply at their mercy unless you can fly/drive back for an emergency move to another facility. In 1 year you should not have to experience multiple rent hikes and an attempted rent hike that would have doubled your starting price. They have an incentive to get people in over their skis bc then they can auction off your belongings.
It could have been an amazing experience thanks to the great staff, good climate control, great cleanliness, and the useful free carts they have available. The billing errors that were always in their own favor and took forever to correct and the frequent rent hikes that became pure greed in their size towards the end really left an impression. I would never rent from this corporation again, but would love to rent from the staff if they ever owned and operated their own facility someday.
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August 2025 by Troy Radcliff
Very nice and helpful staff
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August 2025 by jonpierre sunseri
I will definitely be upgrading in the future. Hands down best place and easiest move in ever. Great customer service across the board. The drive up units are very convenient. I relocated from California, San Jose and looking for storage close to my location can be like falling down a rabbit hole. Not here. I could talk for days and thank you Extra Space for catering to the public.
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July 2025 by Diana
We had a great experience renting a storage space last minute. The whole process was easy from start to finish. Everyone was helpful and great customer service.
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July 2025 by Mathew Walker
I needed a safe place to store my fishing kayak and Extra Space was the place to do it! It was important for me to find a location to keep my gear safe and Tarynn and extra space made it happen! Highly recommend!
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July 2025 by Dan Stahlke
Prices are significantly higher than what's initially advertized, once all fees are included. But the units themselves are nice. I like that there is a cart in the hallway for anyone to use.
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July 2025 by John Clemence
Everything went great except for the entree door would not stay open. I guess the magnet was broken. So I had to tie the door open.
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July 2025 by Ernest Gibson
The storage units are clean and accessible for handicap
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June 2025 by George Eubanks
Very easy to work with, got the internet specail for 4 months on a 10x15 drive up, place is very well maintained by staff. My only complaint would be the scanners don't seem to want to detect my full size truck when I pull up to exit I have to get out and as I walk up towards the gate it opens. I would use extra space again next time I'm in need of clean affordable storage.
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June 2025 by Spencer Patton
Great place! But they raise your rent $100 after 3 months. Not worth it. Had to find a new place
