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December 2025 by Erin Hale
Rude. Clearly didn't want to help me the second I walked in.
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November 2025 by Jeremy Ayala
This is by far the best FedEx I've ever been to. I ship out hundreds of packages annually and this location has incredible customer service. They have the self-service kiosks if you already have your label, printers, laminators and a great assortment of products available.
The staff members are always smiling and it looks like they thoroughly enjoy their jobs. I will intentially drive an additional 30 minutes to use this location vs a random location I'm closer to. I believe the managers names are Kevin and Antoine, and they've both made sure everything was going smoothly and even told me about products I didn't know they did (i.e. tension fabric displays). Thank you for all you do! Now it's never a dread to ship things out because of you all.
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September 2025 by M. Yasmin Carrillo
I was shipping a photobooth to CA and accidentally gave Shondra the wrong address but didn’t noticed until I was in my car. Had to go back in and she was super patient, kind, and understanding with the whole process. Definitely a great experience to what felt like a scary one at first :).
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September 2025 by Mallory Brown
Amazing experience today, quick service, understanding staff
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August 2025 by Kiki
Antonio was so kind and helpful. The self printing station is fine but I wish the code they send you to print would come faster. I went grocery shopping next door at Trader Joe’s and was done when the code came through. Other than that it’s a great FedEx with good customer service.
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July 2025 by E L
Rude and nasty employees. I hope the owner takes care of these employees who are running his/business down. Will never patronize this store
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June 2025 by David Wilkinson
Pleasant pharmacy staff person, but no FedEx envelopes or personnel. They don’t understand the different products or how the system works. This is a dropbox only.
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May 2025 by Liz James
Lori at the FedEx at Tanasbourne is amazing! They were so helpful and a joy to work with!
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March 2025 by josh muller
Normally I don't leave bad reviews if an employee is unpleasant or curt because I've worked in public facing service jobs most of my life and I get it. But if an employee is going to lie to my face unprompted then here we are.
I went in today to mail a return that required fedex. I asked about a second return I had with me with a prepaid USPS label. The employee at the counter told me 'we don't accept USPS. You can take that to UPS. We also don't ship shoeboxes.'
Half a second on FedEx's website and yes FedEx absolutely does ship shoeboxes. They don't ship *chipboard* boxes, and mine was clearly corrugated which FedEx does accept. I get that he was probably having a bad day based on the tone: that's fine. Just don't lie to people. Especially when they didn't ask the question your answering about a shipment that FedEx wouldn't handle anyways.
Maybe it was an attempt to get me to buy boxes in the future, either way there is a UPS next door with staff that are always helpful without having to tell me things that aren't true about their services. I'm giving the fascility 2 stars because the other employee not working the desk seemed nice as he said hi when I walked in.
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February 2025 by B Koko
I had maintenance chart printed and laminated for a reasonable price here. The staff was very helpful and courteous. I've been here many times for other prints and have many other positive experiences.
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January 2025 by Jack Hampson
Went at lunch, not too crowded. Diana helped us with deciding the best way to ship our package, she was friendly, helpful and efficient!
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December 2024 by oorandom1
Older lady customer service is god awful. Talking with your coworkers then getting upset cause I required help. Don't appreciate rude comments. Especially for 50 bucks in shipping that took significantly longer than USPS. Horrible service.
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December 2024 by Andrew
Not sure why the poor reviews. Antoine was fast, friendly and efficient. Helped me with a quick print and a shipment.
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December 2024 by Rebekah Medić
Team was very helpful and friendly and were quick with my printing.
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November 2024 by K Abby
Kevin was super helpful with my scanning project!
