H&R Block tax professionals are knowledgeable and can handle your tax needs to maximize your refund. They offer in-person and remote services, prioritizing customer well-being by implementing safety measures like deep cleaning and social distancing. Customers describe the staff as friendly, helpful, and willing to answer questions. One tax preparer, Meichen, is praised for her expertise and dedication to informing clients. Another preparer is described as "absolutely brilliant," asking insightful questions and preparing the client for future changes. However, one customer had a negative experience, reporting that the staff was rude and unhelpful after the customer complained about a mistake in their taxes. Overall, H&R Block provides a mix of positive and negative experiences, with many customers appreciating the tax professionals' knowledge and service.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
