-
September 2023 by Sean Anspaugh
Customer service was 2nd to none. Ordered a Short Ram Intake in Black for my car, black was not available, Perrin was very helpful in exploring other options.. Decided to go with a red one since black was on back order. Although at first I was shipped a wrong part, Perrin immediately shipped the correct part out to me no questions asked, included a couple goodies for the troubles AND the person helping me did some thorough digging for me and found the color I originally wanted which was huge. Customer service was very responsive and unlike other companies, they did not wait for me to return the incorrect part, they immediately shipped the correct one with a return label for me to send back the wrong one at my convenience. Not once was I left on read. Very pleased with the service that was provided to me! Thank you Perrin!
-
August 2023 by William Ennis
My wife ordered the fender shrouds for the engine bay and has had them maybe 3-4 months and the sun light able to get by the body line cracks between the hood and fenders has faded them already. As im not looking to rectify this from you guys, as I can have it powder coated correctly with uv resistance, but is a bit obvious and low grade considering the price for the shrouds. Another complaint I have is the mix match hardware, once all the engine bay shroud pieces have been obtained. You provide button top allen bolts with washers with one piece, but not the others? Looks trashy...
-
June 2023 by Mike Nash Jr. (M&j X-Treme Motorsports)
Just got done talking to Myles T for tech support he did a great job and was very helpful even when i got upset he keep his calm and help me resolve the problem ...........
-
April 2023 by Komet_RL
Myles was incredible help very friendly and quick to get stuff squared away for me. The perfect mix of professional and friendly 10/10 ill be here again and bring some friends along the way!
-
April 2023 by Pierre Poulin
Excellent steel strut brace for my '12 Impreza makes a big difference in handling. Thanks !
-
March 2023 by Kevin Anderson
Amazing customer service and the parts have been perfect for my daughters BRZ.Try reaching out to them here at Perrin for questions.Thank you Perrin Perfomance, I am looking forward to adding more of your products to my daughters car.
-
February 2023 by Chris G
Had a compatibility question, reached out and they had my issues resolved in under 30mins. Great service and quick shipping. Item shipped maybe an hour later. Myles T. helped and provided excellent service! I’ll be ordering all my Perrin parts directly from them now!
-
February 2023 by Connor Olsen
I lost the o ring for the oil cover and I couldn’t find one at any local hardware stores so I emailed them for help and Perrin customer was amazing!!! Best customer service I have ever dealt with and would highly recommend
-
January 2023 by Gilbert Still Jr.
I've been a Perrin customer through 3 generations of vehicles over 10 years. They're always extremely knowledgeable, patient, and easy to work with. Most recently, Myles and Jeff really got all of my questions answered and the right products in transit for my next few projects!
-
December 2022 by Matthew Wicinski
Excellent advice, awesome parts that are built extremely well. Recently added light weight pulley’s onto motor and they do exactly what you needwant lol. Motor spools nicely and pulls hard quicker.Techs are great bunch as well. Shout out to Myles! Thanks for the support. I’m convinced the people at Perrin know how to take care of the customer with all the support we need.Thanks much
-
November 2022 by Austin Toevs
Myles T. @ Tech and Sales Team fixed my issue with a supplier in Canada when they left me without help. I (live in Canada) and will always choose this location to order from now on! Thank you Myles :)
-
September 2022 by Alexandre Bibeau
i had a problem in my personal life so i went on perrin chat with Myles T. and in a few minutes all problems were solved. very proffesionnal and easy to chat with. definetly the best site to order and ask question.
-
August 2022 by Leon Lee
Perrin offers superior products and customer service. My sincere thanks to Savannah Hermes. My car is 70% equipped with Perrin now thanks to you :)
-
July 2022 by Malea Marxer
Myles T was my customer service rep, and I could have been happier. He was kind and extremely helpful, when he was working on something he chatted with me to make the time go faster. Included email follow ups and had a great attitude the whole time which is some of the best customer service I've had in a long time.
-
July 2022 by Joseph Whitney
Just ordered a bunch of stuff for my Forester XT. Myles T. was my support tech. He was super helpful in helping me choose what I needed and even explained what I'll need to do for tuning! He was super knowledgeable and responsive. I can't wait for my parts to come in and start installing.
