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September 2018 by Italia Castro
I bought a 2002 Toyota hylander. Florian is family with my boyfriend and completely screwed us over. A few weeks after we bought it the tire flew off while driving. This is being told it's top condition and they fixed everything. While doing research and asking repair shops it happens when the tire isn't on properly. If you can't put a tire on right how do you expect me to believe other things on the car are safe. Can't trust this guy at all not just for this reason but many more. Go to a place you know you can trust instead. You put your life in his hands
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May 2017 by Elissa Starks
Perte had the car I wanted with the milage and condition. I came armed with a quote and good rate from my bank thinking I would be able to walk away with a good deal. When getting down to business I talked about the rate the bank gave me and they said they could do better. Then ended up beating my own banks rates while still using my bank. I drove away a happy camper. This was 2 years ago and I am still happy. Would buy another car from them if/when they have one I want. Thanks guys.
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July 2015 by DC Smith Enterprises
Chet and Florian have great service and prices,Service always come first in my eyes, Keep up the great work and service !! We have been dealing with these guys since 2006.
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June 2015 by Michael Sulis
Friendly enough guys, but I don't trust them and eventually chose to go elsewhere. Initially they seemed fully supportive of me taking the car to my mechanic to have it inspected (at my expense of course) before purchasing. But as the process went along, they seemed less willing. They said things like: "but we give you a 6000 mile warranty" (just the powertrain, however) "why not just spend that $100 on extending the warranty" (just the powertrain, again) "lots of mechanics make things up during inspections so you'll pay them to fix the car later" (insulting the integrity of MY trusted mechanic? come on) And ultimately, when I said I understood those points, but still wanted to have it inspected, they wouldn't accommodate me. They blew me off with stories like "well I can't get the car there today", etc. The potential here exists that they're just lazy and mildly incompetent. Or maybe they know something is wrong with the car I was looking at. Or maybe they don't know, because they don't really inspect them very well, and they'd rather not know. In any of those cases, I wouldn't recommend these guys. There are plenty of cars out there.
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July 2014 by Krista Gwin
In spite of the negative reviews, which most were a LONG time ago, I was completely satisfied and amazed at the positive experience and would like to speak up for this dealership, at least in my situation. I am a researcher and have very good intuition and I will not be up-sold or hassled by salesmen, completely aware of their tactics, always ready to walk out of the place if that kind of thing starts. I experienced none of that here. The guys I dealt with were honest and continued to help me make good decisions and assist me with the vehicle even after the purchase was complete. They gave me FAR more for my van than trade-in value was booked at which allowed me to finance less and save paying taxes on the full amount, something they suggested to save me money. The new vehicle is perfect so far, and I hope my good experience continues. I have never had such a positive buying experience, and I will definitely return to them if the need arises for a new vehicle.
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March 2014 by M Cassidy
Dishonest and Shady Dealership - I won't ever do business with them again, I'd suggest you avoid them. I was car shopping for my parents who are both senior citizens. Perte had a car that looked really good and the Autocheck report came back clean. The salesman was nice and seemed like a decent guy. We test drove the car, a 2010, and it went well, and my parents decided they wanted to buy the car. Then things went down hill fast. First, the dealership had almost zero room for negotiation. They offered a 6,000 mile 3rd party warranty which we could opt out of to save a few hundred bucks, but we wanted the warranty. Their warranty is useless, but I'll get into that later. After purchasing the $16k vehicle, we took it over to DEQ to pass the emissions test so the dealership could finish the DMV paperwork for us. The vehicle was unable to pass the emissions test because the computer data had been cleared. We thought it was strange but the dealership had some excuse about disconnecting the battery during an inspection or something plausible along those lines. We should've handed the keys back then and gotten a refund. DEQ said we needed to drive it for a few days before the computer would have enough data. We did and it passed DEQ. After a week of driving we started having engine problems on a 2010 w/ only 68k miles. I called Perte immediately to ask about it and they wanted nothing to do with us. Their exact response was "Good thing you have the warranty" and then they hung up. So we took the vehicle into the dealership and two other shops to get it looked at. None of them would honor the warranty, we had to pay around $300 for inspections in which none of the shops found anything wrong (despite engine codes for cylinder 3 and 4 misfires). The work would've been covered under the warranty if they found something. Magically, we're out of warranty and now we know what the problem is, and we've had to pay a few hundred dollars again for an inspection and repair costs. According to three different shops, the evidence suggests that Perte cleared the engine codes before the test drive. As it turns out, the engine misfires repeatedly and triggers error codes about once per week. We never should have bought this car nor gone to Perte. Perte Auto Sales customer service is disgraceful and epitomizes the very reason so many people despise car salesmen and the auto industry. Even worse is the fact that their is a strong likelihood they knew about this problem and covered it up, then took advantage of a retired senior citizen couple. Don't even consider doing business with Perte Auto Sales, you're setting yourself up for being taken advantage of by a dishonest and shady business. I have no respect for people, business, or organizations that take advantage of customers - especially senior citizens.
