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November 2023 by Susie Snortum
Great staff, always pleasant even when crazy busy.
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October 2023 by Cheryl Vallier
You might have to wait a while for lab work but I had a wonderful experience with the nurses and technicians there. I am a horrible stick when it comes to blood work, so bad that I have to be sedated in advance. Presley was wonderful in her demeanor and abilities. She got it done in one try with no issues. She kept me calm and I didn't even pass out this time. Will go back to her again if I need more work!
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June 2023 by ARUNA JOSHI
The nurses and the receptionist are terrible. They keep laughing, chit-chating and having people to wait more and more time. Very unprofessional.
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May 2023 by Nicki Vanderzanden
These people were great! Stopped in for a blood draw around 8:45. The person at the check in desk was very friendly and helpful. She made it clear their location was currently rather busy and the wait time would be 40-45 minutes. She informed me that other locations had shorter waits if I would prefer that. When I told her I would just wait she was clear about how many people were ahead of me in line so I knew what to expect. So helpful! Great communication. The waiting area was quiet and pleasant enough and the wait time was just about spot on, if not a little shorter than I expected. The phlebotomist was very friendly and upbeat. She did her job well and also made the conversation and interaction enjoyable. Thanks to all the staff for being great and being so kind!
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October 2022 by Al Tarli
This review is for the occupational clinic. Absolutely the worst experience I've had for drug testing. Estimated wait time 40 minutes. I waited 2 and 1/2 hours! Unacceptable and the lady up front said your next when 3 other people got called ahead of me.
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September 2022 by Juliana Watkins
Still waiting but so far not good. The building is poorly marked and when I came in, it was also very awkwardly set up. When I went to the counter to check in, the woman looked at me like I was crazy; so I asked if this was where I check in for labs and she rudely pointed a tablet set up around waist-height (and I’m five foot zero inches tall) in the corner. The tablet gave no indication of wait time or anything else.
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September 2022 by Sarah W
Providence needs to have lab hours beyond 330pm. Most of us work beyond those hours. That seriously compromises patient care.
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September 2022 by Jim Churchill
2 hours to get blood drawn? Clearly they need someone to manage this.
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June 2022 by Mo Hogan-Chenoweth
I've been to this lab location a few times in the last few years. I like that it's close to my house, but it's really not worth it anymore. A couple years ago, after getting labwork done, the wrong insurance was used to bill me. I got that sorted out and thought it was a one time thing. The next time I came in, everything was fine. A few weeks ago I had some labwork done and I tried to verify the correct insurance with the technician (who barely spoke two words to me the entire time - not a huge deal, but like, isn't she supposed to verify my info BEFORE taking my blood?) said that she "wasn't responsible for that" but she scanned a copy of my insurance card anyway. Thought that was just how they did things here but NOPE. They ran the wrong insurance and sent me a letter saying I had to pay them the full amount due. How on earth is this professional? I will be calling in the morning as it's after hours right now, but wanted to get this out there for others that might care.
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April 2022 by Kirsten Beier
5 minute wait. 6 techs working. In, done, and out super fast.
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March 2022 by Mark Seagoe
I had a blood draw appt with my local clinic that they canceled so I had to go here. It's ok once they call your name but before that time comes screeching to a halt for a 2 hour wait even if the lobby doesn't seem very full. Also the iPad sign in app tells you to select a language, which options do not include English, then there's no infusion to get back to the main menu.
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February 2022 by jay hundal
Sitting here in the waiting area and witnessing the way they are treating their patients is ridiculous!!!!Specific one tech very rude and unprofessional and shows major attitude to patients while talking to them, when they have questions. Understandable that they are under staffed and busy but that is no excuse to not be professional.Definitely needs a RE-EVALUATION on patient treatment!!!
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February 2022 by Packin And Stackin
Waiting over 2 hours so far and I think In that 2 hours I've seen 5 people go back for a 2 minute blood draw. Some girl got escorted out by security and that seemed to cause a 45 min complete shutdown of the labs. At this point I'm tempted to give up but after 2 hours of waiting it's a tough call
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February 2022 by Gabriel Johnson
Over 2 hour wait with no appointments. Don't come here if you have time sensitive labs.
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October 2021 by Sam Sep
90 minutes wait time
