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December 2025 by Sara GIBSON
Excellent service, and they answered all of my questions clearly. Larry & Jim are an asset to this storage facility as they are very knowledgeable and go out of there way to put me at ease regarding storing my classic car.
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December 2025 by Porter Young
New, clean facility! We’ve used storequest in the past and haven’t been let down. Joe was super helpful with getting everything setup right. I’d highly recommend storing here!
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December 2025 by Madison Grossen
Office staff is excellent!!!
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November 2025 by J. Narayan (Director_Narayan)
Very helpful, hopefully will continue to do business with them for 2026
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November 2025 by Toni Diaz
Great customer service!
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October 2025 by Corazon Guerrero
No reliable customer service. I won an auction storage unit and they did not let me take it because a safe in there when the description did not say anything about it.
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October 2025 by charlie corriea
The most bang for your buck you will ever get, and the ethics of the place actually makes me want to support this business.
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October 2025 by Whitney Lyons-Brasier
Best storage facility out there! Larry is super helpful and easy to work with!
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September 2025 by Priya T
Very good, well maintained, clean and secure facility for your storage needs. Feels very protected.Larry is a very good manager, he made sure my autopay was removed in the system. Diligent and considerate. l’ll consider this storage again if needed.
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September 2025 by Amanda F
Joe was so nice and helpful!
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September 2025 by kaylee larsen
Larry is absolutely one of the best managers! He is so friendly and will take the time to answer all your questions. The facility is clean and safe. I recommend this location to anyone needing storage! Thanks for all your help Larry!!
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September 2025 by Jason Nakayama
Great Customer service
Joe has been a great help!
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September 2025 by Nicholas Barnes
Joe and staff are amazing! Made the move in and move out process extremely easy. 10/10 highly recommend!
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August 2025 by Jeremy Palmer
I had a unit for over 8 years and the price increased quite a bit in that time. In fact, it almost doubled. Also, since I moved out 2 days after rent was taken out, I was not able to get any of that money back. This wasn’t a lease and it was only TWO days. So I ended up paying $188 for 2 days worth of storage.
To all those looking for storage: look out for consistent rent increases and don’t expect to get any money back if you move out early. Even if it is just TWO days after paying!
Edit: I was charged on the 5th and after calling the number listed in the reply, my month starts on the 6th so I cancelled my space ONE DAY after and am having to pay a full month of service! Talk about double dipping. The person I spoke with said that they couldn’t do anything about it so thank you for wasting my time. If you really are wanting to make this right, please provide me with the right number to call.
Final Edit:
The District Manager called to tell me that he understood my situation and had issued a refund. Around the same time, I received an email from the Hillsboro Storquest with an attached receipt verifying the refund. I was told it would take 3-5 business days and I received it in 4.
My recommendation to everyone is that a potential refund would be on a case-by-case basis. I could have done a better job communicating with the management on location. I left the review at 4 stars because while they responded positively to my situation, this will happen to other people. This isn’t a lease situation where you need to pay regardless when moving out. It is a month-to-month and should be treated as such by giving prorated refunds.
A big shoutout to the District Manager and the local management for helping and going ahead with the refund.
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August 2025 by Luis
I think his name was Ian who helped us. Seemed very confusing and difficult to talk to. Three stars cause the facility and other staff seemed nice enough with reasonable pricing.
