United States Postal Service
Post Offices
Hours:
1330 Southwest Walnut Street, Hillsboro OR 97123
Hours
About United States Postal Service
The United States Postal Service (USPS) is a well-known government agency responsible for mail delivery across the country. Based on the reviews, the Walnut Street location of USPS generally provides satisfactory service, though it may face some challenges.
The facility is described as a "big" and "no frills" location, sometimes requiring customers to wait a bit longer due to a shortage of staff. However, the employees are reported to be professional and courteous, even when dealing with frustrated customers. They take the time to explain processes and resolve issues, such as misdirected packages, to the best of their abilities.
While the location may not have all the necessary services for regular mailing, customers can still pick up held mail or packages. The process involves ringing a bell and waiting to be assisted, which some customers find inconvenient, especially with the cash-only policy. Nonetheless, most reviewers acknowledge the challenges faced by USPS, such as being understaffed, and recognize that the employees are doing their best to provide the needed services.
Overall, the Walnut Street USPS location is described as a functional facility, with dedicated employees who strive to assist customers, despite the occasional inconveniences or frustrations that may arise.
Most Recent Reviews
-
August 2026
It seems like every third package goes missing as soon as it arrives at this place. I am disabled and don't appreciate having to go here to track down packages and receive no explanation for why they weren't delivered.
-
July 2026
This 5 stars is for Robert. I went in today and needed help with a missing package. I waited my turn and watched how he patiently assisted other customers. Very nice helpful guy. Good customer service is very rare so I do my best to acknowledge it when I see it.
-
June 2026
I was with three people in line we were all waiting with no response from an attendant, we all left empty handed. I live far away too. This really was a poor experience.
More Comments(116)
Nearest USPS Stores
You May Also Like
-
Hillsboro, Oregon