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October 2023 by Donn Hopkins
One checker and a buss full of people. Also the atm isn’t working. Horrible customer service.
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October 2023 by Rye Kuder
Everything was awesome before Umpqua took over. Now, I've been having non-stop problems with my bank account, the ATM, and the mobile app. I even had problems just trying to go in to talk to them about my personal info getting stolen from them. I want my old bank back :(
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August 2023 by Bill Colmer
Opened an account with Columbia Bank that had no fees. Umpqua took over and now they charge $20/ month.
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July 2023 by Becki Vital
I miss Columbia Bank. Umpqua changed their hours without changing on website. I was there at 8, 830, and 9 with no service. Their employees are drones who just repeat the same "Im sorry". No, you aren't. Fix the problem. Be available to your clients. Get your website to at least reflect fact. Driving an hour to get to you just to find you misstated your hours was frustrating.
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April 2020 by Stacey Morris
Management is horrible and they drive their employees AWAY.
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March 2020 by apgovea1 g
Brat bank very nice people
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November 2019 by Heather Leddy
Worst bank, I can not wait to drop them.
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October 2019 by Robert V.
Columbia Bank won't do a thing to help small business customers unless their credit history is flawless. I've been a Columbia personal bank customer for 6 years. I worked with my branch manager for the last 3 years to do everything he said I needed to do to get funding for my business. I paid off all my debts but Columbia Bank still won't help me because I settled a Citibank default from 2012 in June 2018. That default was a direct result of the 2008 financial collapse. Citibank got bailed out but Columbia Bank says my credit isn't good. My revenue is up 400% from when I started in 2015. I will have over 6 figures of deposits into my business account by the end of this year, nearly a quarter million dollars since I opened my business account in the fall of 2015. I now have high interest loans on $52,000 for equipment and $19,000 in credit card debt because Columbia bank won't give me a loan or a line of credit. If you're thinking of opening a business account at Columbia Bank because you think they will help you with small business loans think again. In my experience Columbia Bank will take your money , give you empty promises and waste your time.
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September 2018 by Jose Luis
I was there end this nice lady dona she is always nice dona she is the best!!!!!!!!!
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September 2017 by Bryce Davies
Great staff and enviting atmosphere.
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January 2017 by Audrey Bentz
All the employees at Columbia Bank are always most polite, friendly and helpful. But the best was when we were supposed to get a 44 page form off the internet for an LLC transaction and we "computer dummies" needed help. As we waited for an assigned person to help us, Jean Sheppard (asst. mgr) saw us waiting and offered to assist us. She copied the huge document for us, even though we were supposed to bring it in, and helped us work through the whole process.
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August 2016 by Scott Zagarino
Banks today are generally just another indignity consumers have to bear. Not here. Probably the last "local" bank ever. I love it.
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April 2015 by leslee detchon
I have been with this branch for almost 4 years now. The Hood River branch has always treated me with respect and diginty. I whole recommend banking with Columbia bank . In fact my daughter in Everett Wa. also banks with Columbia Bank .
