Safeway in Hood River, OR, offers a wide range of grocery options with a friendly staff dedicated to serving customers. The store features a bakery with birthday cakes, custom cakes, cupcakes, and other baked goods, as well as a deli with party trays, platters, and an Order Ahead service for quick pick-up. The butcher block provides meat, seafood, and sushi trays, while the produce department ensures fresh options. Customers can also enjoy the convenience of grocery delivery and DriveUp & Go™ services. While many reviews highlight positive experiences, some mention challenges. Delivery service has occasionally resulted in incorrect items or out-of-stock products. Customer service experiences vary; some customers found staff to be rude or unhelpful, especially when asking about WIC benefits, though others praised staff for their friendliness and helpfulness. Pricing is considered low, but shelves may be poorly stocked, especially later in the day, and age verification for alcohol purchases can seem overly strict. Despite some service and stock issues, the pharmacy receives high praise for always having prescriptions ready and offering affordable, three-month supplies. Customers also appreciate the bakery and deli staff, especially for custom cakes and special orders. Overall, Safeway provides good value and quality products, with friendly staff who strive to assist customers, although service quality can vary.
Decent store! Well stocked, just a bit dated. Used self checkout and was in and out quickly!
July 2024
I had it delivered for the first time. got one wrong item, and they were out of a few things. But other than that it was good.
June 2024
Very disappointed in the new 15 items or less self checkout. I spent more time waiting in line to check out than I did shopping. 30 minutes to checkout because you can't self check out is unacceptable. New system is not good
