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March 2024 by Matt Alley
I give the grocery store three stars due to low prices but a the same time mediocre customer service and poor effort in keeping shelves stocked. An example of this is how they card literally everyone that buys alcoholic beverages. As a man in my late 40s I would think that my now mostly grey beard is all the ID that I would need. I understand that the cashier asking me for ID is just doing their job but I cannot imagine why management would take such a non-common sense approach to preventing underage sales. As for the stocking problem, if you shop there late in the day there is a very good chance they will be out of commonly bought items. Not all of us are able to shop morning-early afternoon.I’m putting four stars since I am also a customer at their pharmacy which I would separately give five, but don’t see a separate listing on google maps. They always have my prescription ready for me and give me three months of meds at about the price I was paying for one months worth at my previous pharmacy (Walgreens).I would strongly recommend the pharmacy and am rather “meh” about the grocery store.
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March 2024 by Kristen Young
Don’t expect to get any help if you need a money order. This place sucks.
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February 2024 by Megan Simon
You need to have an eagle eye and extra time to shop there and not get ripped off. At least 3 items every visit ring up more than advertised. Today 2 of 3 digital coupons couldn't be scanned (clerk couldn't get them to scan either), a member's price didn't come up (guy "gave it to me" when his staff didn't take down the sign for what was apparently a week old sale price), I realized when I got home that the icecream I bought had no safety seal (it was the only 1 of that flavor still on the shelf but I thought that was bec it was on sale; shouldn't they have noticed no safety seal in stocking before I did?) and the 2 middle of my pre-packaged organic yams were rotten (squirting juice) - the yams that rang up $2.50 more than priced. They're cheaper than Rosauers when you can trust them but who has an hour and a half to grocery shop to triple check everything they put in their cart & wait for everything that rings up wrong to be corrected?
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February 2024 by gerald jerome
Great place to stop
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February 2024 by Xenoquity
Always out of what I need, without fail. Yesterday was my final straw. This was 8pm. I went to Rosauers.
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January 2024 by Katie Murphy
The “drive up and go” is a joke. Two hours past the chosen pick up time and the groceries weren’t ready. When I politely inquired as to the status of the order I was told it would be 30 more minutes and “if you know anyone who wants a job, let me know” after rudely being told to “come here” to a check out stand when the customer service was closed for the night.
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January 2024 by Troy Fuller
I'm done trying at this Safeway. The employees are rude and refuse to assist customers when asked. They are regularly out of common items. The recycling process is a joke at best. Most of the time, it takes 60-90 minutes from pulling up until getting your slip from the employee that does it for you behind closed doors so you can't watch. I recommend counting first and knowing exactly how many you have. I can't figure out if it's local management or regional management that's the issue. I've been a very loyal customer for over 25 years and will likely start shopping for my family elsewhere. I've just had too many bad experiences over the last few years with continuing problems not being corrected and, in some cases, getting worse. Saying anything to management just seems to fall on deaf ears.
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January 2024 by gfoxx
Was shopping at Safeway early in the evening and when I went to checkout my cart full of groceries there were no check stands open with clerks, only the self checkout stands were open. I have a physical disability making it impossible for me to use the self checkout. This was blatant discrimination by Safeway towards customers with disabilities who require help checking out! I have reported this incident to the ADA.
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January 2024 by Matthew Miller
Not a bad Safeway
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January 2024 by david dougherty
In an out with no problems
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December 2023 by Scott Christel
“Drive up and go” should be renamed to “drive up and WAIT”! You wait 30 minutes from the time you check in for them to bring your groceries out. On top of that the customer service is lack luster and most of the time you’re missing items that they charged you for.
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October 2023 by Jeff Stageberg
Safeway has gone bonkers checking IDs on 50, 60, 70yo customers buying beer and wine. Today they shut me down because I didn’t have an ID to buy NON-ALCOHOLIC beer. Hello Rosauers.
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October 2023 by Becki Vital
This is my go-to store.Thank you, Papa Frank, for helping me celebrate my birthday.
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October 2023 by Patty mcdermed
I live in Yakima WA. and my daughter is in Portland, Or. She was married in Parkesdale Or. 9/9/23. I ordered a wedding cake from this store and had the best experience with your cake decorator. She custom made the frosting to the perfect antique white that we wanted and showed me the box she would put it in to get it to Parkesdale. When we came to pick it up it was exactly as we wanted it and she knew I was nervous about the transport so she gave me extra frosting for any touch up I might need. I really want you to all know what a gem you have in her! Thank you so much for helping in the making of a beautiful day for us.
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August 2023 by J T
I Went to pick up a Doordash order at the floral department, but it was closed, to make sure that I had to drop the order, I went to customer service to see if there was anyone that could help. As I walked up to the counter I started to feel a bit uncomfortable as I’ve encountered this particular employee before, there was a male employee off to the side and a older female employee at the counter, she always has such a grumpy, rudish and faking to be friendly attitude, like she’s just tired of dealing with people. As I walked up to the counter, which was not busy, she was leaning over writing on a piece of paper and she ignored me for a good 30 seconds while the male employee also just looked away as if I wasn’t there, not even a friendly hello or how may I help you. Instead she slowly looked up at me with this stank eye like “wth are you doing here”, “what do you want” look. As I explained my situation, she explained how the florist called in that day and that nobody could help me and with her little pen pointing at me like get out there’s no order, just like ugh, I felt like I was dealing with a mean catholic school teacher, I don’t know why you have grumpy ladies with 0% customer service skills at the customer service desk.
