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November 2023 by Dan Pedersen
My elderly mom made an appointment over a month in advance to have some work done on her car. She dropped her car off at the agreed upon time, but Taylor Automotive kept her car for a full week and did not do the work. My mom finally picked her car up because she needed it--obviously!Despite this experience, she called back to have Taylor do the needed work, because she wants to support small local businesses. She was told that she needed to make an appointment, and they were booking appointments a month out. It didn't make any difference that she had had an appointment before and the work hadn't gotten done. She finally called the dealership and had the work done there.
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September 2023 by Veronica Lopez
They did a great job with my car. After taking it to the local Toyota dealership and being charged an arm and a leg to be handled by my keys with still NO air conditioning. Taylor auto took the time to inspect it and found it rather quickly. They are honest and do a great job.
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April 2023 by Kristin Killgore
While driving along I84 our windshield wipers stopped working during a rainstorm. We pulled over in Hood River and were recommended by the 76 gas station to go to Taylor Automotive, which we did. Amazingly they stopped what they were working on and helped figure out the problem. They immediately left to go pick up the new part we needed and then replaced it. The part wasn't in the most accessible location to reach and replace but they got it done and we were very pleased to get back on the road again. Many thanks Taylor Automotive, you guys are great!
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April 2023 by Dylan Blakeway
Sam is an excellent mechanic! He's helped my family out on multiple occasions! Very professional and straight forward. No BS like most mechanics.
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December 2022 by Conor Bell
These guys are great. Prompt, fair, and honest. I will 100% give them my business again.Service: Auto maintenance
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February 2022 by Lexy Duback
My break fluid was leaking and I was heading out of town to go home (~3hr drive) and I was worried I’d be stuck there another day but they fixed it in about an hour! Super fast, affordable, and professional. I definitely recommend!Service: Brakes
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January 2022 by Robin Hopkins
These guys are excellent. Chance and Richard went above and beyond to assist me with advice, service and other options. They did not ask for payment and allowed me to store my vehicle at their shop for over a week. Having car trouble is stressful. These guys were amazing as far as reducing that stress. Thanks Taylor Automotive.--Robin
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January 2022 by Peter Wiessner
They helped me diagnose a piston misfire code by switching the coil pack on the bad cylinder for no charge. Great service!
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December 2021 by Mack
By far the best mechanic I've ever been too. Now I get why they're top rated, and everyone recommended them to me. Quick, friendly, and knowledgeable service, and my car had never run better when I got her back! They're pretty popular and can sometimes be booked out a month or two, but I promise they're worth the wait!
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November 2021 by Christy Morton
I will always take my car to Taylor automotive for mechanic repairs. On multiple occasions, they've fixed up my older Prius so it runs better, leaks less, runs quieter... Prices are fair and they're super honest if they're not 100% sure what the problem is; and they'll thoroughly explain what they're thinking. Richard and Chance are both great. There's a reason there can be a long wait to get your car in at Taylor...I think they're the best in town.
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November 2021 by Seth MacPherson
Taylor Automotive is the place you bring your car in Hood River. Don't waste your time looking elsewhere. Their service is impeccable. Go there and confidently know your automotive issues will be resolved by professionals who interested in earning and keeping your business.Services: Transmission
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September 2021 by Kevin Maxwell
Was dispatched to go to Dayton, Wa for a fire call and my rig is broken down. These guys did absolutely nothing to help fix the situation
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July 2021 by Raenell R.
We need more great mechanics like these guys! It took me almost a month for my appointment, but was worth it to have these guys look at my car.
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July 2021 by Jim Anderson
Great place. 1st time there. Will go back & will tell others to go there also.
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July 2021 by Jarrod M.
They are a great and affordable automotive shop. They have always been responsive, honest, and done great work on my vehicles. For small issues they have even fixed me up in the parking lot free of charge before my next visit. The only downside is that they are so popular, you sometimes have to wait a bit to get an appointment, but it's worth the wait if you live in the area. Great shop.
