The UPS Store #5043 in Hood River is a locally owned business known for its friendly and professional staff. Customers appreciate the excellent customer service, which goes beyond expectations and makes them feel valued. The team, including employees like Brad, Leiah, Doug, Jamie, Ben, Bridger, and Monica, is consistently courteous, patient, and helpful, even with tricky tasks like Amazon returns or large packages. The store is well-organized and clean, with staff often going the extra mile, such as vacuuming or staying open during early or late hours to assist customers. Many customers mention how the employees greet them by name and create a welcoming atmosphere. Services offered include expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers have had positive experiences with the staff’s kindness and patience, often returning because of the fast, friendly, and efficient service. Overall, the store provides a helpful, welcoming environment for all shipping, mailing, and printing needs.
