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December 2023 by Roger Citron
Drive belt broke on recently purchased used SUV, as I was about to turn in and grab a delicious coffee from Brooks & Terry's. Fortunately I limped into adjacent AutoZone parking lot and went in to ask for help. Tony immediately went out to look under the hood and confirmed what parts were needing replacement. Team inside found the parts in stock and with Hayden's assist, Tony replaced the belt and tensioner and had me back on the road within 30 minutes of breaking down! Amazing service. THANK YOU!
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December 2023 by David Placido
Super helpful staff, went in with a problem I didn’t know how to fix and left with a solution!
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August 2023 by Russ Mann
Everything you need for your hoopti. Just know what you need before you go because this place is NOT an automotive advice center. Do your own research, and you'll love this place. Expect them to give all the answers and you'll be disappointed. That ain't their job. They sell parts, not $85 an hour automotive repair advice.
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July 2023 by Tim McIntosh
My car broke down, and they had the parts I needed to be able to get it up and running again!
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July 2023 by Jon Cowles
I want to take a moment to say thank you. Last week, I was in the store because I needed to replace my headlamp on my Chevy Cruz. I believe the sales reps name was Kyle and he helped me locate the exact part I needed. I went out to the parking lot to try and install it and I had a bit of a difficult time. Suddenly, he was right beside me and we were able to get it taken care of in nothing flat. Thank you very much!
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July 2023 by Gabriel Huber
Stopped by AutoZone today and got helped out by fella named Donnie. He was incrediblyKnowledgeable, and went above, and beyond typical service you received at other locations
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May 2023 by taylor nye
Friendly service. Free engine light checking
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May 2023 by Tiffany M
Great service! He made me laugh so much that I almost snorted twice! The blonde short guy with glasses you are awesome toe points for you!! ??
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May 2023 by William Ness
Jordan was helpful and marked all of my parts for which car they went on and which side.
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April 2023 by Jessica Brewer
Had a great experience with Aldo. He was polite and there when I wanted help, respected my request to figure it out for myself, and then when I ran into a small snag he was immediately available to help me see where I went wrong. Aldo saved this store's review.Nick, however, was not as courteous. Nick shouted at me from across the store and when I asked Aldo to his face for help Nick started shouting about how it's an easy find from behind me.When I first arrived in the store Nick was loudly complaining about other employees and insinuated they were dumb. Be more like Aldo.
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January 2023 by Mike
Polite and helpful. Better than most autopart stores these days.
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January 2023 by Seth Baker
Phil gave great customer service and was very helpful!
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October 2022 by Kerry Lovrien
Great customer service and they read check engine lights, so your not guessing. They eagerly help you find the part/product you need. Not like NAPA Davidson in Monmouth. It takes one guy behind counter to ruin an experience and I will never recommend NAPA again. Auto zone in Independence is better.
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July 2022 by Letty Villa
Magic touch in Salem OR, messed up and stained my upholstery car seats and refused to fix them unless i paid another $100 (mad), but this $6 fabric stain from Auto Zone removed WHAT Magic touch business f-up!! Don't go there if your "white" they thought I was white and didn't understand the bad things they were saying about me haha funny part is I'm Latina and understood all the bad things they were saying about me.....not good or nice people owner does not keep his word either!
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March 2022 by Jocelyn Liam
The poor dude was working alone but killed it. he got everyone in and out really fast and was still super friendly. Whoever worked Saturday 3/5, you did amazing, thank you!
