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November 2023 by Laura M.
Just brought our other Dog so our second trip to this new vet. Love the female vet we saw. Thankful we saw the same vet with both dogs. Basic exam is less expensive here than Salem. Our second senior dog we just took has mammary tumors. When I called to make appointment. The person that answered was very knowledgeable.
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August 2020 by Andy Petersen
We love ash creek vet the doctors and staff are so friendly. Even our pups are starting to like going there.
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December 2019 by Gabrielle B.
I've only recently started taking my two dogs in. I have an older dog that was taken in for check ups and they handled his reactive behavior really well. We also got a puppy that has been receiving her vaccines through this clinic. I am always impressed with the vet assistance, they are so kind and thorough. Our personal favorite is working with Stephanie, she's eager to be involved and really listens to our questions and concerns. Our vet bills have never been unmanageable, and I don't feel that we've been taken advantage in our situation. On the down side, we've have trouble with the front desk. They can be very rude and blunt, but we have no other vet in town to choose from. They also bring at least 4 or 5 small dogs that stay behind the desk, and they are sometimes on top of the counter. This is very stressful with our dogs that have just had their vaccines and they've been pushed past their comfort zone, to then have their growling dogs on the counter while we try to pay for our vet bill. Overall, we have been pleased with our visits, aside from dealing with the front desk.
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May 2019 by Echo H.
I've been using this clinic for years. Both Dr. Archers are skilled vets and communicate well. My first experience was with a dog who was horribly infected with demodex mite, giving her terrible mange and secondary staph infection. I had been to several other vets in the local Salem area with no luck. Dr. Laura took one look at her and said "6 months of Ivermectin will clear that up." 6 months later, she was fine. A couple of years later, same dog blew out her knees at age 3 (chronic ball chaser, even doing back flips for it). Was still seeing a vet in Salem because of the distance; was told it was her back due to unusual presentation. ~ 1-2 years and several specialists later, was told "it's her knees." Scheduled a repair for the first one of two surgeries with Drs. Archer. They cleared their entire surgical schedule (3 hours) for us. I dropped Dog off, and got a phone call a little over an hour later. They had put her under anesthesia, done several range-of-motion tests, and called me to say the surgery wouldn't do her any good. That is Integrity. They could have done the surgery (~$1500) and I wouldn't have been any wiser. That was ~ 10 years ago, and they've been my vets through 4 dogs and a cat since. Very pragmatic -- when one of my old guys was dying, they understood that I wanted to save him if practical, but not do any heroics that would just prolong his suffering and rack up a big bill. He got to die peacefully at home. When another of my guys was dying in an unexpectedly emergency situation, Dr. Bob got us in right away - and then presented all options with the caveat that he probably wouldn't survive any of them, and was both compassionate and clinic in the hardest time of life. Can't say enough good about this team. Thank you, Drs. Archer. We love you.
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December 2013 by Courtney H.
Be careful of the advice they give you, they took (THOUSANDS) all my money for all the tests and advice but my 6 year old best friend died in their care. I went in there thinking my dog got stung by a bee, they did a X-Ray as a "test" said they saw a sock like object, which my dog NEVER ate anything like that, told me they would have to do surgery on him, he died two days after surgery. I believe these people are supposed to know how to keep these animals healthy, they failed me in every way possible and now the my best friend is dead because of their lack of knowledge. I took my dog there for over two years, I took him every month to get his nails trimmed and I just can't believe a seemingly health dog gets misdiagnosed and ends up dead. Be careful how much you trust these people, because I wouldn't wish what I had to go through on anything one. It has taken over four months just to talk about it.
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September 2013 by Cliff S.
I took my dog in for recurrent vomiting and the vet said he had bacterial gastroenteritis and RULED OUT a bowel obstruction and charges me $300 for the visit. After trying the medication for awhile my dog still had no appetite but the vet was no concerned. I took my dog into another vet who noted a bowel obstruction immediately and he went in for surgery the following day. My dog was days from death due to the lack of care but they still charge an arm and a leg for substandard care. I will never go back nor would I recommend this clinic to anyone who cares about their pets.
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March 2013 by B. B.
Staff is very nice and service is thorough. We did appreciate that. They did a follow up call and expressed genuine interest in our kitty. $117 for a feline spay is SO DARN expensive! We were asked to pay an additional $13 for a protective cone and an additional $30 for any take home pain meds. Ouch! We made the appointment without asking. We should have gone over prices first! WVAH is amazing, with a great reputation and their site says $75. So I do not feel that $117+ is a fair price for the area. For that, I give them 3 starts. They could really adjust prices and still profit.
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May 2011 by April G.
Ash Creek Animal Clinic is a fantastic vet. On two occasions I've called early morning with health concerns and they've fit us in that day. Furthermore, they are very kind and gentle with our animals such that they love going to the vet! We feel like patients rather than numbers, and they truly care about the welfare of the animals. While the Dr.s Archer (husband and wife team) are thorough in their care, they don't prescribe expensive tests or advocate extra vaccines or medications unless necessary for the health of the animals. An office visit is VERY affordable and they are very open about what you're paying for. Also we were very pleased when our dogs were puppies and needed rounds of shots that subsequent rounds of shots could be administered without 'an office visit.' (We only paid for the shots, not the visit, on subsequent rounds of shots.) Also, our dogs didn't come home with fleas as they did with area vets in Salem!
