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March 2023 by Kathy McCoy
My taxes have been very complicated - but they have been done very well for the past several years. Angela is an IRS EA, (enrolled Agent) so you can be sure she knows what she is doing, and can act on your behalf.
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March 2023 by Google user
My taxes have been very complicated - but they have been done very well for the past several years. Angela is an IRS EA, (enrolled Agent) so you can be sure she knows what she is doing, and can act on your behalf.
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March 2021 by Kathy Mckee
Angela does an amazing job. Totally trust her with our tax needs. Personable, accurate and knowledgeable are three qof the many things I appreciate about here.
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February 2021 by J
I absolutely love working with Angela, she has been doing my taxes for seven years. She is very knowledgeable and does everything legally possible to make sure you get a good return and her prices are very fair. I went to a guy in Portland, before I discovered Angela, and he charged twice as much and made me owe the irs an unbelievable amount of money which almost made me lose my business. The next year I was recommended Angela and she saved us. Helped resolve all the debt owed and we received money back. I have moved to multiple states over the years and she has always worked with me and the different states requirements. She also takes the time to explain the tax jargon and answers all questions. I can’t recommend her enough.
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March 2020 by rose wermer
This is my sixth year with Jacksonville Tax Lady. Angela is great. Angela really takes the time to walk you through and explain your tax filing.Rosemary
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May 2019 by Javier del Rio
Our experience with Angela has been great. She is thoughtful, explains things in a detailed yet easy to understand manner and most importantly, we trust her advice. She is knowledegeable and willing to take whatever time is needed to help us with our questions regarding the tax code.
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May 2019 by Gemma N.
Once again, Jacksonville Tax lady has delivered! As usual, this year's tax return (for 2018) was promptly attended to and yielded a nice refund which was not expected. I've been getting my taxes done by Kathy at Jacksonville Tax Lady for many years, and I'm impressed with her attention to detail. She is honest, kind, well-versed in tax law, hard-working, knows what questions to ask, and she's patient with my complications (multiple employers). Thank you, Kathy!
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April 2019 by Sherry Peanut
I cant believe how she treated me! I wouldve been a new customer and she just COMPLETELY blew me off, telling me to either come back later or reschedule. I had an appointment. It had been set up and confirmed for a few WEEKS. im baffled that this person is still allowed ro do business.
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April 2019 by Ashen Carey
We've worked with Angela for around 7 years. She has helped us with small business set up and with taxes annually. We have never had anything but a positive experience...in fact we continue to drive ~40 minutes to come up here to work with Angela even though we live in Ashland! Very surprised to hear negative reviews and wondering if it's more a symptom of misinterpreted first impressions...
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April 2019 by Amelia Lane
The RUDEST people i have ever met.
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March 2019 by Kathryn E.
I have happily been a client of the Jacksonville Tax Lady (JTL) since they opened. They know their stuff and are very helpful and personable whether it is a simple transaction or a complex one. Initially my taxes were 61 pages to handle multiple states taxes, multiple real estate taxes, out of state trusts, and the tax rules for consulting and investments. They helped me out when Iowa claimed I had not paid Iowa State taxes. When I showed Kathleen the letter from Iowa, I told her the closest I had gotten to Iowa was 36,000 feet above the state flying between OR and DC. One call to Iowa by the JTL and it was resolved.
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March 2019 by Tom Shinkle
If you want to deal with a stuck up rude woman she's the one for you. I wouldn't recommend her to my worst enemy. If you do choose to have your taxes done by her pray she is insured she screwed mine up last year and I got audited and had to pay upwards of 2500.
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March 2019 by Reilly Shepherd
I was/wouldve been a new client. I had an appointment at 3pm. I showed up at 2:56 and before i could even open the glass door i see her waving at me in what seems to be telling me to leave! So, still standing outside in the snow, i put my hands up like, you want me to leave?? And pointed outside...after a couple really long uncomfortable minutes she finally actually opens the door and says "you need to wait outside my client is still here." Still extremely confused im just looking at her, dumbfounded. She then says, very abrasively, "well did you drive?? Go wait in your car! My client is still here!"
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March 2019 by Lilac Buds
Horrible manners. Horrible customer service. Rude...Even before i met the lady, Angela, on the phone she very clearly acted extremely inconvenienced by having to take on a new client. Just because "she made a promise to herself that she wouldnt turn down current clients' referrals".
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March 2019 by Charlotte Boulier
An absolute disgusting experience as a new, first time client. I am speechless. Its...unfathomable how a professional (angela) can act so abrasive and ugly towards A NEW CLIENT!!
