Jefferson Self Storage provides secure, clean, and pest-free units. The staff is consistently described as friendly, delightful, super helpful, patient, and offering great customer service. The facility is well-kept, clean, and felt very safe. Many processes are automated via phone and app. Customers appreciate the thorough walkthroughs and clear reviews of rental terms. Some note the importance of adhering to gate hours to avoid warnings. While generally praised for good value, there are mentions that prices can increase, though reductions can be requested. Overall, it is considered a needed and reliable service.
My family (parents, siblings, self) has (have) rented several units for 20+ years. One cannot beat the price and the units are secure, clean and pest free. Judy is delightful to deal with and we’re glad for this needed service in a small town like Jefferson.
May 2023
Great customer service from Andrew!! Super helpful with everything from getting the second space to answering questions. Thank you, Andrew
December 2022
I had no issues-except they did keep raising the price and only would reduce it if you tell them you are moving out or you can request it too.
