Dollar General

Grocery Stores, Discount Stores, Dollar Stores
Hours: Dollar General in John Day provides a range of everyday essentials at affordable prices, making shopping convenient for the local community. The store offers food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, seasonal items, paper products, wine, tobacco, and produce. Customers appreciate the availability of trusted brands and high-quality private brands, along with savings through the myDG program. However, the store faces some challenges. Its hours are inconsistent, with frequent late openings, early closings, and sometimes being closed without warning. Customers suggest that updating social media or posting notices could help keep the community informed. Staff members are described as polite, cheerful, and helpful, but the store often struggles with understaffing and disorganized freight, which fills aisles and leaves shelves partially empty. This impacts the shopping experience and highlights a design flaw common in similar stores. There are also concerns regarding store policies and management. An incident involving a service dog and unvaccinated, unleashed dogs raised questions about adherence to laws and proper handling by staff. Customers feel the store's management has not addressed ongoing issues effectively, leading to frustration among customers, employees, and vendors. Overall, while the store is valued for its affordable prices and product variety, ongoing management and operational issues hinder its potential to serve the community fully.

• 0.23 miles

  

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1. John Day, Oregon