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October 2023 by Steve L.
Tow bracket came loose on freeway. Obviously wasn't torqued correctly. Bish's response was 'prove it'.The service manager whose department installed the tow system when we purchased our motor home acted like they'd stand behind their work but his boss over ruled him. He kept speculating that someone probably tried to steel the bracket. Truck has never been left unattended for any considerable length of time.
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October 2023 by Mike M
It was a pleasure working with Bish's RV Service Center to get my camper issues addressed. Kevin Cox made the process seamless while also keeping me in the loop as my issues were fixed which is greatly appreciated as I live a couple hours away. A thank you also goes out to the service tech, Trent Glover for his thoroughness with diagnosing and resolving the issues I brought the camper in for in addition to finding and fixing another issue I wasn't aware of.
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October 2023 by Jessica Kubisch
Jason and his team are phenomenal!! His communication, responsiveness and expertise are very appreciated. We bought our rig here but we come back from servicing because of Jason! Highly recommend.Services: Electrical
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October 2023 by Gary Rairdon
Beware and go elsewhere….Since it changed to Bish’s I would never recommend this place. My purchase was February of 2022. It was a horrific experience! The motorhome had not even been checked out prior to us doing the walk through and multiple things did not work. The sales manager even told me “you don’t expect everything to work on a used rv?” I said “yes, I do and it’s advertised with all these amenities.”We had over 25 things not working. I have had to replace both roof top units which Bish’s service department said they worked fine. I still have a light switch not working and still have a check engine light that they said there’s no code. I have returned it 3 times and they still did not correctly fix all items.Also, I recently was told the frame is bent. I don’t feel the service department has qualified workers. I am now doing this because I was told about the frame. I have contacted multiple people and my insurance company and my insurance company tried to get me to bring it there for insurance work. Instead I took it to camping world. Stay away and use another dealer. It’s all about greed as I see it. They don’t care if the RV has problems, they expect you to accept it. A very sad dealer. Buyers beware!!!Service: Auto engine diagnostic
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September 2023 by Jennifer Berg
Casey at Bish's RV is amazing, friendly and knowledgeable. I feel he went above and beyond to help us with our travel trailer needs. He kept in contact with us every step of the way. Thank you Casey for all your help.Service: Air conditioning
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September 2023 by Donna Kowalewski
Kitrinka was our person that helped us with our new trailer. She was very knowledgeable and great to work with. She fixed many minor things we noticed and even checked on us several times as we transferred or things to the new trailer. Really a good person to work with
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August 2023 by Dennis Lynch
Our orientation to our new coach was just fantastic. We are experienced RV owners, and Bret took that into account. We knew the coach inside and out and did not have to listen to stuff we already knew. Absolutely the best.
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August 2023 by Georgia Larson
Bish's RV Service was a Pleasure to work with! They were efficient and timely with their evaluation of our RV. Repairs were implemented in a timely manner and the cost was fair coupled with thoughtful less costly suggestions for alternative solutions. I greatly appreciate their work.
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August 2023 by Dylan B.
We brought our RV to get fixed here and didn't have the problems that others here have had. We had an awning added, a hose fixed, wheel bearing packed, and a door replaced. There was a problem with the hose repair, but they resolved that right away. I will come back here again.
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July 2023 by Kim Herndon
AMAZING customer service!!! Our service team (Cynthia Edgett, Mandy Miller and Paul Forte) were absolutely wonderful. We went in as new clients to have our 2019 Newmar Ventana serviced and left as family! We will definitely be back for all our service needs!
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July 2023 by Christie Puller-Northcutt
Got a 2022 coachman trailer four months old...... Jeremy bish is the only person that has helped me in a positive way.If you have to contact them I say go through him.Highly disappointed in how the experience turned out with bish's service department. They make you all kinds of promises and say things, Like we offer towing if your trailer needs service. That's a lie. They do not offer! They will tell you and show you the perfect trailer to live in. But not tell you it voids any warranty they have .. Cindy and Tiffany at the first street location told us the water damage in a four month old trailer couldn't be repaired under a yr warranty bish offers. Why... Because someone lives in it. Everyone that helped us that day we got it Knew it was going to be lived in.The fact the trailer and plumbing were Poorly put together means nothing.My ac unit hasn't worked! That's my fault too since I plugged it in to a 220... I didn't fry the converter box which is what happens when you plug into the wrong voltage. But again that's out of pocket expense. They won't cover the warranty or even look at it.Epic disappoinment. I will never refer someone to them or use them again for repair or purchase. Not an honest company.
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July 2023 by Chris Davis
Joe and Jason were absolutely amazing and extremely helpful. They got us in & out in just a couple of days. They got our inverter and battery issue diagnosed and repaired with professionalism.Service: Battery
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July 2023 by Cat Phil
Casey at Bush’s in Junction City, OR gave a clear description of the process for taking care of the awning recall fix. I was a walk in with no appointment and was thrilled when the job was able to be done. Casey was teaching a new hire and he explained the reasons for doing various steps. He is an excellent teacher, courteous, friendly, and professional. I will return to this service department in the future as needed. Highly recommend this Bish’s.
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July 2023 by David Stanforth
Lindsey, Ted Watson and the entire Bish’s team were fantastic. Our A/C went out during a heat wave and they found a way to fit us in and fix our problem. Everyone was friendly, professional and focused on getting us back on the road. Absolutely 5 star service!Service: Air conditioning
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June 2023 by Susie W.
Wonderful customer service and communications. The Service Department Associate, Amanda Holmes and Mechanic Technician, Ted Watson are both well trained and followed our repairs/replacements to completion. Amanda is an outstanding customer advocate working closely with Ted who is a crackerjack mechanic and problem solver. During our stay, they both provided updated information eliminating our anxiety and elevated our trust that our Mountain Aire was being throughly inspected and repaired. We believe BISH is very fortunate to have these two fine people on their staff. This is the fourth time we have used the services of BISH in Junction City, Oregon. Never a disappointment - we highly recommend their Service Center.
