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March 2024 by Ashlee Kuykendall
the worst experience with a pharmacy that I've ever had!
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December 2023 by Joanne Fanucchi
The people in Junction City are the meanest, unconscious and unfriendly people around. hands down. The woman manger wouldn't fill my prescription because i had the audacity to tell her she should organize her store so people don't wait in the wrong line, which i did for awhile, and got grief from a "karen" customer who couldn't mind her own business. This is not limited to safeway pharmacy. Other stores in this dilapidated, oppressed town are extremely uneducated and mean. And you want me to be kind? Grow up.
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November 2023 by monica philbrook
The pharmacy techs try very hard to get prescriptions filled and will fill while you wait if need be.
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November 2023 by Josh
Absolutely the worst, it's an awful experience every time. Just grow to go to Grocery Outlet or drive to Eugene.
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July 2023 by Melissa Montemayor
I have no idea why this pharmacy is getting such low reviews because when I moved and had to switch my prescriptions, after my first experience I was thrilled with everyone at this location. Not only were they extremely professional every single time I have been in they have had smiles on their faces, been more than helpful and I never see them just standing around chit-chatting like most pharmacies. After the closure of Bi-Mart pharmacies and several others I went through many and had bad experiences at each one for a variety of reasons. I have to say this is the best pharmacy I've ever worked with their professional and have always had my scripts ready on time and never made a mistake. Like I said I don't understand why their reviews are so low because the entire team has gone above and beyond for me and is wonderful I highly recommend this pharmacy. Maybe it's because other people have not had to being a larger town and deal with pharmacy issues but this is the first pharmacy I can honestly say I have ever had such professional kind compassionate treatment from and never one problem with any of my rxs fills thank you so much you guys keep it up and don't let anyone tell you you're anything but wonderful ???
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June 2023 by Fabootaboo88 B
They took my hard copy prescription I got from the E.R. and told me to come back later. When I did they claimed the doctor who wrote it in the er, is not covered under my insurance. I asked for the copy back because then I could show my actual doctor and get things worked out BUT they refused to give it back. They said they "wrote notes" on my prescription and could not hand it back because of the "notes" written on it. They didn't know what to do and then they asked me what I wanted to do. I can't even make this stuff up. My doctors office couldn't believe what I was saying. I left without it. Horrible place.
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April 2023 by Laura B.A.
All the bad reviews i read are for the PHARMACY. The staff is always nice, auch a convenience to not have to drive any longer. Yes, it's expensive but that's why they are called convenient stores. It's always clean, and they have recently remodeled their fridge area.
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April 2023 by Gina M
Much more customer-oriented and friendlier than the East 18th in Eugene. Switched to this pharmacy because they actually picked up their phone and were actually trying be helpful.
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March 2023 by Susan Inman
What to say about a business that seems to have crumbled under the pressure of the pandemic, and never fully recovered. Lines are consistently long, service is painfully slow. Excuses are offered routinely. There are other local/nearby pharmacies that are better options.
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March 2023 by Joe Dodson
The absolute worst pharmacy and worst staff you could ever meet . My wife has a stat antibiotic order the tech was inept and said they had nothing in the system for her , he was just lazy . There is literally nobody in line and they are making me wait 45 min for this medication while they are sitting there talking . This pharmacy should have their license taken I have never experienced anything like this anywhere else . I would give negative stars if I could .
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January 2023 by Isaac Dow
Look- all the bad reviews are for the exact same reasons and none of them are the fault of the staff. They are (like ALL other pharmacies) severely understaffed and therefore are unable to answer phone calls or fill prescriptions immediately. Treat these people like human beings. No other pharmacy is any better- and they have the same issues due to staffing and bi-mart making the worst decision in retail history. Stop treating these people so poorly and they won’t be so stressed and defensive when you scream in their faces.
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December 2022 by Tammy Bodam
Well...everyone else has posted everything wrong with this pharmacy over the last 3+yrs. I too, continued to give them the benefit of the doubt after Bi-Mart closed. It has been my worst nightmare trying to use this pharmacy and today they finally accomplished getting on my last nerve. Management must not read these reviews because it just continues to get worse by the day. This pharmacy is worthless!!! Incompetent staff is ridiculous!!Wal-Mart is getting a customer back. Way better service and a great staff at the Delta location?
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December 2022 by Clint Walker
I wish I could give a lower rating. The incompetence of this pharmacy is mind blowing. It takes them around 24 hours to fill a prescription. The wait in store is unbelievable. I will NEVER send another prescription to this pharmacy.
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November 2022 by Holly Heiman
I've used Safeway pharmacies for over 20 years. But this is the end of that! Junction City location NEVER answers the phone and NEVER returns phone calls, or answers important questions about refills. I've had to get the Store Manager to walk back to get the pharmacist to respond to an urgent prescription error that they made! In order to ask a simple question you literally have to drive to the store and stand in line to ask anything. I'm very sick most of the time and this is the worst. I do not have anyone to go to the store for me. I'll be seeking a way to contact corporate offices about this group of employees. No, I dont feel bad for them. Other pharmacies are able to handle basic phone questions, and get necessary refills out and not screw up patient records, etc. My health is worth more than this. Definitely moving my business and all my prescriptions to a different pharmacy.
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November 2022 by kathleen davies
Worst customer experience ever! Luckily, there is a new Caris Pharmacy in the mall across the road, which took care of my vaccine needs very efficiently in about 10 minutes. Save yourself the stress.