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August 2025 by Regina Elliott
The branch manager and his staff are very kind and welcoming. All around excellent customer service every time I have been in.
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December 2024 by Karen Crutcher
I appreciate all the time they spend with me explaining all the different services and finding solutions to any problems I may encounter.
Thanks!
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October 2024 by Shelli Toftemark
Cindy has been so kind, understanding, patient, and helpful!! I really appreciate her! It is great banking locally! The guy at drive up window has been kind also!!
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August 2024 by Donnie Wilson
US Bank Junction City does not honor Power of Attorney that was notarized by their employee! And their bank copy of Power of Attorney magically disappear? Thank you! Cindy
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July 2024 by John P Gambee
My interactions with Daniel, Angela, Lauren, Cindy and Linda are always fantastic. They've helped me deal with fraud on an account, helped us open accounts, given us better change hundreds of time and always with a pleasant smile! I highly recommend this group.
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June 2024 by Shenanigans X
This bank is painstakingly slow, if there’s more than one person ahead of you inside or in the drive through you’ll be waiting 15-20 minutes guaranteed.
Actually let me edit this, change that 15-20 minutes to 45 minutes, I was in a line for 45 minutes with only 2 cars ahead of me, if you can’t have staff that can competently do their job within a reasonable time span you deserve a terrible rating.
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February 2024 by K Jenn
Great, helpful staff!
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August 2023 by Chuck Lorentz
The best!
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August 2023 by Ed Howard
Local and convenient
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February 2023 by Michael “Big Mo” O'Neal
I have never had a problem with this bank. Friendly staff, not to busy.
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October 2022 by Tina
Incredible service from Angela and Dan.My folks (in their 80’s) had a very large fraud issue with their credit card through US Bank. We made many trips into this branch where Angela and Dan helped us for hours each time. Their work and patients with us helped navigate the fraud and Visas nonhelpful communication. Without their help I’m positive we would still be fighting the claims.I truly cannot say enough about their patience with explaining what was going on and repeating it in a different way if we had questions. These two fought for my parents and what was right.Sitting in this bank for hours as they worked for us I was able to see folks come and go where employees greeted patrons by their first name, ask how their family (by name) was doing, or how there day was going at work (naming their employer). This staff cares for the people who bank here and care about their community.Thank you for all you did for us and all that you do for others!
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September 2022 by Mother L.
A few months back a business in another state charged us for work never done to our vehicle and posted further charges manually to our credit card totaling close to $30,000. I would like to thank Angela S. and Dan F. for their help in disputing these charges. They spent a lot of time with myself and my daughters explaining Card Member Services communications to us. They each got on the phone at separate times and talked with Card Member Services trying to help us in every way possible. To date the fraudulent charges have all been reversed with one still pending. Thanks to both of you for your invaluable help. You are superheros in my book.
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August 2022 by Kevin
Great bank awesome staff!!!
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June 2022 by LASTBOYFRND LILSEV
Great bank awesome staff!!!
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July 2021 by Lynda Taylor
Only one teller in the bank to service customers is ridiculous. Horrific customer service.
