First Tech Federal Credit Union receives consistent praise for its professional and courteous service across branches, particularly in Keizer and Salem. Members highlight staff who are always willing to go the extra mile, providing helpful, knowledgeable, and understandable support for personal and business banking. Specific employees are noted for excellent communication, making processes easy, and offering clear explanations and recommendations for accounts, certificates, and other financial solutions. Reviews frequently mention a warm, welcoming atmosphere where members are greeted with a smile. Long-term members, some with over 25 years, express strong loyalty, stating they will never leave due to the exceptional service that makes banking easy. The team is consistently described as wonderful, great to work with, and incredibly helpful.
Juan truthfully made my visit the easiest and smoothest I can remember, when looking for an auto loan. Explained everything thoroughly and easily, and I was in and out of there still with plenty of time for lunch on my very short lunch break. Thanks Juan
June 2026
Juan Diaz Always provides exceptional service. He’s knowledgeable and extremely helpful in identifying services that are beneficial to me and my finances. I’ve been a longtime customer and I appreciate Juan’s professionalism and customer service and advocacy.
June 2026
Jessie was great so helpful and friendly resolved my problem thanks 1st Tech
