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August 2022 by Tim P.
Really consider not using this vet clinic. They are 100% committed to selling products that do not work or are unnecessary. Recently was sold a product the Veterinarian prescibed for my dog and it did not perform as described. When I brought it back and asked to switch it for one that wasn't defective I got the runaround about how its a known problem with this type of product and they cannot do anything about it. So they prescribe a product with known defiencies and are basically trying to get rid of their stock pile of a defective prescibed medicine! Care provided to my pet was great but they prescribe defective meds and wont do anything to correct it. I was offered a different product at a higher price but I already was prescribed that product. Be wary about anything they prescribe and make sure its absolutely necessary.
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December 2020 by T G.
I've brought both my Whippets here. It's very stressful not being allowed in the building. But I think they do a good job coordinating. They were the only vet I could find locally that would take a new client on short notice. They helped save my 14-year-old Whippet during an emergency. Between them and the Salem emergency clinic they saved my dog's life and she is still running around like a puppy.
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December 2020 by Josie N.
Never had an issue with this place and have been taking all my fur babies here. They are very kind to me and help me with numerous things I need done. It can be on the pricey side, but I want to make sure my dogs havewhat they need. The only thing that kind of a bummer is that they are booked out so far in advance so you can't really do emergencies im sure. They take covid precautions very nicely and do most of the things for you which is nice! I haven't had the same doctor so I'm not sure if that will be concerning to others that wants just one doctor work on your baby forever type thing. All in all the staff was always nice to me when I'm there and answer questions that I needed.
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October 2020 by Jenna L.
This place is a joke, called maybe 15 before I arrived to make sure they had my dogs flea/tick/heartworm medicine since I usually go to the vca iris down the road. They had to transfer people to this one while the other is under construction, totally fine it happens. Called the lady created an account for my dog and put me back on hold to make sure they had his medicine for his weight, she gets back on the phone and say they have it, cool I'm on my way. Get to the place no more than 15 mins later and suddenly they dont have his medicine and they don't carry that one but they can sell me another type for $90 and that's with their pet plan too. I feel sorry for all the people that are gonna get transferred here and all this place cares about is money
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September 2020 by joshua o.
Turned my dog away after eating rat poison, and stated "We have too many real emergencies to deal with." They where going to let my puppy die.
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August 2020 by Vicki B.
My dog was sick with the same symptoms that would come back regularly after the medication wore off. After several hundred dollars of tests and no clue what was wrong, when the sickness came back for the forth or fifth time, I called and asked to talk to the vet about it. I said I wanted to get to the bottom of it. What I got was the same medication prescribed again, and no call from the vet. We changed vets that day (hooray for Hoffman Vet Clinic), had the same tests for much less cost, and the new vet called me later that day, diagnosed chronic pancreatitis and changed my dog's food. I don't think VCA Keizer Vet is interested in helping animals. I think they are interested in selling medication and charging fees.
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January 2020 by Nolan G.
I was a new customer, things started off fine. The vet tech told my dog to get temperature and weight, would have rather been involved but no big deal. Next the Dr. came in and bombarded me with everything. I came in for medication, and to ask questions about an old injury. My dog was in need of a vaccination in the next couple months but the Dr. went straight to giving the shot. Then went on for 5 to 7 min about a medication regimen for the previous injury. They had medical notes from 4 months ago but acted like he knew everything didn't bother to ask about what my dogs condition was the last few weeks. Basically I felt "railroaded". It seemed as though the Dr. was trying to impress me with his knowledge saying all of these medical terms, you are a doctor you are supposed to know all that but be able to explain it to the common folk like me. And beware of the cost!! 1 vaccination, 6 months of heart worm, and office visit was $150, veterinary services are expensive but wow!! Will not go back, do not reccomend.
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November 2019 by Shawn Theresa P.
I have been going there for awhile now and I'm done with them. VERY expensive. They sent me a reminder card for vaccines. I took my older dog in for an exam for the prescription flea and tick medicine also. Guess what.. that dog needs all of its vaccines (most I had no idea what for) and they were put out by me as asking questions. $285 out the door and that did not include the flea medication. They told me I needed to come back in 2 weeks for a booster. Guess what... charged for another "exam" fee of 52$ plus the vaccine just after she was just seen 2 weeks before. Never see the same vet twice and it's just about production and, if you don't do what they recommend they make you feel like you don't love your pet.
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July 2018 by Lynn B.
I will never go there again. 10 years ago they preformed an unconsented surgery on my dog while i left him there for neuter. They preformed an additional "minor" surgery that i didnt approve of. Fast forward a few years, that doctor no longer there, i take my cat in for annual checkup and vaccinations. Since she was a senior kitty they asked if i would like to have a blood draw to check up on illnesses or diseases she may have. She was in good health, i declined. Marked the form NO and tech took her out of room to weigh her etc. She came back into me with a bandaged front leg where they had done a blood draw!!! They merely apologized and didnt charge me for it. NEVER EVER AGAIN will i go there. Not even sure how they are still in business
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July 2018 by L L.
I should have read the reviews before taking my fur babies to this vet. In March, I brought home two kittens from a breeder. They needed their final round of vaccines, so I brought them where I'd gone with my last cat. Unfortunately, my babies were having diarrhea at the time of our appointment, so the vet postponed the vaccines and put them on antibiotics, eye drops, and Rx food instead. The vet tech actually told me that they could have herpes, before doing any tests. With the antibiotics my babies got better at first, but eventually the diarrhea came back again, and again, and again. My husband and I were at the end of our options after three months of poopy paws, icky litter boxes, and sick babies. One of my babies had serious diarrhea for the better part of three months. During that time, we went through another round of antibiotics, and put them on home-cooked boiled chicken and rice (a recommendation from the vet that worked for a short time). Then tried to transition them into several different foods from there. Nothing was working for the long term. When I went to the Keizer vet one final time, she advised us to try the Royal Canin Rx food again, even though it didn't work before. So we slowly introduced the Rx food. The diarrhea just got worse. He was going 6-8 times a day for a week straight! The vet said she would call the food makers to see if they had any advice. After a week of the worst diarrhea ever, I decided to make a vet appointment elsewhere for a second opinion. First thing the new vet suggested was that it could be worms, but she would also test the stool sample we brought, take blood, and do a few other tests to rule out FIV, and genetic issues. She gave him a dewormer while we were there and said her in-house tests were clear. We just had to wait for a couple lab results, but everything else looked alright. The results all came back fine. Turns out it was worms all this time. My baby hasn't had diarrhea since that visit on June 27th. It's the longest he's gone without any problems and in the first week, he gained a pound. A simple, very common problem in kittens that could have been treated for less than $50 wasn't even considered as a potential issue at the Keizer Vet. When I told a friend about the diarrhea, the first thing she said was "it could be worms." She's not a vet, just an experienced pet owner. What makes me so mad is that never crossed the Keizer vet's mind. Instead she put our babies on two rounds of antibiotics, and other expensive meds, treatments, and foods, over three months, and he still had chronic diarrhea!! We spent hundreds of dollars there and it could have been easily solved with a cheep dewormer!? WTF! It took me bringing my baby to another vet, spending another $500+ on an exam and tests, because of Keizer's oversight! I WANT MY MONEY BACK and reimbursement for the money spent at the new vet!! I also want an apology from our Keizer vet for her negligence, and I'd like to warn anyone who takes their pet here that they may not be giving the best care to your pets. In fact, I get the feeling she doesn't know what the hell she's doing. Worst is that my 3-month old kitten had to suffer for half of his life because of her ignorance. The more I think about this situation the more angry I am. I guess I just need to be grateful that my baby is finally healthy again.
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June 2012 by Take T.
Dr. G is wonderful! He takes the time to answer your questions and will not rush you out of the door. He handles animals very kindly and gently. My only complaint is the pushing of unnecessary vaccines.
