-
February 2025 by Kelsey Arndt
My taxes took around 20 minutes to file. At the end I got my bill for $275. Prices are absolutely absurd. I will never be coming back.
-
May 2024 by Shofi Ull Azum Shofi
Poor customer service and the tax preparer was new/less experienced. Made mistakes on my tax filing. Called multiple times and don’t even bother to call me back. Very disappointed.
-
April 2024 by Edward Gómez-Bravo
Best tax preparer I have ever had and I have been doing business with H & R Block for years.
-
February 2024 by clair henry
Friendly professional service. Taking the difficult and making it make sense.
-
February 2024 by James Schaaf
loved my experince
-
March 2023 by Justino Kaliga
Good customer service
-
March 2023 by Derek Lowe
Way too expensive!
-
March 2023 by Anita P.
I've been coming to H&R Block for a few years now to do my taxes, I've had good experiences. This year is the second time I've gone to this location, one of their staff members left me a voice message on Friday, I called her back today and the woman who answered me did not seem to understand the name of the person I was returning the call to. I repeated myself and she stayed silent then said I must be calling the wrong location, told her person who left me the voice message said they were calling from their Kaiser creek side location, asked if this was the correct location. She said yes, stayed silent and as I was telling her the name for the third time she hung up on me out of no where. I was shocked, that was unexpectedly rude. I was explaining the situation to her, she seemed to not get what I was asking so instead of trying to figure it out or transferring me to someone else, she choose to hang up. I've been happy with my tax preparation and assistance, this call was just so awkward and rude. I didn't catch the woman's name but hopefully they see this review and work on their attitude.
-
September 2022 by donna jentzen
Very pleasant tax pro and final outcome
-
September 2022 by J
She was thorough and kind
-
April 2022 by Juri Uchiumi
Everything was simple and easy to finish. The tax professional that I was with was really nice, I hope to see her again soon!
-
April 2022 by Beverly Crowley
This is the second year we have used Mary and she is very professional and nice to deal with.
-
March 2022 by Cathy Stevens
Mary Morales is great to work with. Very friendly and helpful.
-
February 2022 by Aerial Moreau
Your company is honest and fair and works hard to get me everything I have worked so hard for and your tax preps are absolutely amazing with amazing customer service!!!
-
February 2022 by Kyra Abbott
I'm not good with numbers, I feel better having professionals do my taxes.?♀️
