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November 2023 by A J
Don't go by their availability online. They offer times and allow you to book appointments after they are closed. So, you book an appointment thinking its legit, show up, and they are closed. The supervisor then berates you for their lack of communication. Do yourself a favor and find a real CPA who is kind and professional.
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March 2023 by Antonio Cortes
Listen, I understand in this particular business some personal questions need to be made. But theirs a difference from being professional, and asking the necessary questions. As opposed to judging your clients from asking if I just got out of jail to making racial comments as if it was appropriate conversation. The employees in this establishment need a lesson in ethics and proper communication. Except for the receptionist. She was polite.
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September 2022 by Tamara
They agent was fast, and customer service skills were great!
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May 2022 by Crystal Orr
Worst experience of my life! Front office lady Teri rude and rolled her eyes at me because I still had question about a mistake that was made with my Son's taxes. Horrible communication with questions our tax agent had for us and in the end after paying 400.00 for our taxes my W-2 form wasn't added to our taxes. We will not be returning next year!
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May 2022 by Jodel Fernandez
Great service. Got me tax credits I didn't even know I was eligible for.
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April 2022 by Jessie Ewers
Roger at H&R Block is incredibly helpful, and he works hard for us every year! He does a great job, and he is very personable!
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April 2022 by DOLORES ALDAN
YOUR TAX PROFESSIONAL EMPLOYEES ARE ALL TREATING ME HIGHLY RESPECTFUL AND TAX IS DONE ON TIMELY MANNER AS SCHEDULE AND HELP IS RESPONDED IMMEDIATELY. I THANK ROGER COMER AND ALL THE OTHER WHO ASSISTED DURING MY CALLING AND THRU EMAIL. THANK YOU AGAIN HRBOCK.
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April 2022 by Edith Self
I feel comfortable and not rushed also I can see and follow all entry's for an accurate return .
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March 2022 by Janet Gragg
they were prompt and informative on the other questions for my next tax season.
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October 2021 by Christiana Sam
I went there to file my taxes. I thought it’d be quick but it wasn’t at all. I waited for 3 weeks and came to find out the employee that was in charge of filing them was on vacation for those 3 weeks. The least he could have done was finish filing my taxes before he went on vacation. I went there and took back my W-2 forms. I had to go somewhere else because that employee was unprofessional and didn’t get the job done right away.
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May 2021 by Sharon Dolbin
Excellent appointment & went so smoothly. The man who did my taxes was very knowledgeable & explained the entire process from start to finish. I'm very happy I chose H & R Block. ?
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April 2021 by Joey
The associate that helped me was a very kind and personable helper.
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March 2021 by Debi Mynatt
My taxes will be complicated and I had a good experience this year.
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March 2021 by Rosemary Iavenditti
We love Verl - you need to keep him. We have followed him for over 20 years. We were sad when he left last year. So glad he is back. He is personable and knowledgeable.
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March 2021 by Hector Rodriguez
We have been going to the same place for years and I do not see any need to change. They are very friendly and I called for a appointment at 4:00p.m. and they made it for 5:00 p.m. the same day and I was finished by 6:00p.m. very nice service.