Kay Jewelers, established in 1916, has grown to over 1,100 stores nationwide and is recognized as the #1 jewelry store in America. The company offers a wide selection of fine jewelry, including engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, and watches. Customers appreciate the store's commitment to providing a superior shopping experience both in-store and online. The knowledgeable staff, such as Marissa, Kristen, Katy, Alanis, Caitlin, and Kristin, are praised for their helpfulness, friendliness, and willingness to go above and beyond to ensure customer satisfaction. Many reviews highlight the staff's cheerful and accommodating nature, making clients feel valued and happy. Special appreciation is given for assistance with unique needs, such as replacing rings due to allergies. Overall, Kay Jewelers is valued for its excellent customer service, friendly staff, and dedication to helping customers find the perfect jewelry.
Thanks to Beverly and management for making it easy to replace my engagement ring due to being highly allergic to the material! I couldn’t be happier with my new ring!
July 2025
Marissa, Kristen, Katy, and Alanis are the brightest gems in the store. They are knowledgeable and accommodating, and I always leave with a smile on my face. Despite so many other options to choose from, they're the reason I keep choosing KAY Jewelers.
May 2025
Absolutely amazing ladies! They are always so helpful, cheerful & bring a smile to my face. They go out of their way to make sure I leave happy & satisfied. I appreciate them so much. Thank you for all you ladies do!
