Keizer Outdoor Power Equipment is a trusted business known for its friendly, knowledgeable staff and excellent customer service. Customers appreciate the staff's willingness to share experience-based advice, helping them make informed decisions on tools like hedge trimmers and mower repairs. The team provides personalized support, whether explaining product features or fixing equipment, often at reasonable prices considering the quality of work and parts involved. Many customers have been repeatedly impressed by the staff’s responsiveness, including quick turnaround times for repairs and attentive service during busy periods. The business also stands out for its positive attitude, with one customer mentioning a cute dog that supervises the store, adding to the welcoming atmosphere. Long-term customers value the extensive technical support and education they receive, which has helped them confidently run their own businesses or maintain their equipment. Despite occasional higher prices, customers believe they get value for their money, especially given the knowledgeable assistance and quality of service provided. Overall, Keizer Outdoor Power Equipment is recognized as a reliable, friendly, and helpful local business that goes the extra mile for its customers.
Only stihl dealer I buy from. Great customer service.
May 2023
Recently, KOPE provided me service, out of the ordinary in getting my mower in and out as quick as possible. Their response to my self created urgency was and will continue to be appreciated. Over the years, I have been helped when needed and will continue to support their business. They deserve a big, sincere thanks for... read full comment
May 2023
Experienced and helpful regarding parts I needed for chainsaw and pressure washer.
