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July 2024 by Heather Gillelan
Just had labs done at this place. 2 ladies standing in the room. It’s very cramped and they’re not very friendly for starters, but it took them 3 tries to get my blood drawn. It’s not even the 3 attempts, but more of the fact that the first girl seemed absolutely clueless and dug around in my arm for 2-3 minutes and still didn’t get anything after having done so AND not listening to me/putting the band on my skin instead of my shirt. The next lady attempted and finally got my hand after having stuck me further up on my arm. I had to ask for gauze and tape to avoid bleeding on my clothing. I’m already bruised and it’s been 20 minutes. I’m not the easiest stick, but I’ve NEVER had service like this even at health departments and such. Staff gives the impression that they’re untrained and it feels like it’s an issue. Also way more expensive than necessary. Please go anywhere else.
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July 2024 by Mrs. JY
My phlebotomist was kind and quick. I didn't have any bruising on my arm and she got me in and out as a walk-in
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May 2024 by Steve Southwood
Was quick and painless,no problems at all.
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May 2024 by joshua dunton
Quick easy and on my way
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May 2024 by Kyia Iliyn
The tech who helped me was fantastic! I don't have easy veins and I also am bothered by getting my blood drawn, but she was very patient with me and ensured that I was comfortable every step of the process.
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May 2024 by Sonia Esparza
This place is trash. Avoid coming here and dealing with the rude lady working the AM shift. They have a "walk-in" option but they don't take you into consideration even when people don't show up. I just saw a man butchered on his hand, screaming in pain while trying to get their blood drawn so that tells you a lot about how trained they are here too!
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May 2024 by Russell Martinez
Check-in was swift and the technician was skillful and caring.
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May 2024 by Al Abdulla
The tech was very good in taking my blood. Very kind and friendly as well as efficient in her work.
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May 2024 by Michele Coburn
I am very needle phobic and saw this phlebomist for the first time. He was amazing.
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March 2024 by Lora Hurlburt
I loved seeing my old friend Marcie. She always has and still does an excellent job.
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March 2024 by Chip T.
Marcie rocks. I have bad veins and dread blood draws, but while I was busy explaining this to Marcie, she was busy professionally and quickly inserting the needle into a vein that has proven difficult for many health care professionals in the past. She was not impressed with my tales of "bad vein" woe. She CLEARLY knows how to get it done, and for her skill and expertise, I am truly grateful. Being a pin cushion sucks, but it was a non-issue for Marcie.
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February 2024 by Mandi Schwindt
Worsplace to get labs drawn!! Tech stood there for 5 minutes trying to convince me to get an appointment instead of just drawing her patient then getting me in. No assistance in how to make the appointment for later just trying to push me out the door.
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February 2024 by tonya rapp
It's very unprofessional that you guys have nobody live to answer your phone
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December 2023 by Desteny Komes
This place is the worst place EVER. The employees are beyond rude. I am a surrogate and have STAT labs need to be done. When I make appointments they're canceled. When I walk in, because I HAVE to have them done in the AM they are rude and completely disrespectful. One actually told me "I can't do your labs" and turned me away. When yiur employee makes you cry... that's ridiculous. Never coming back here.
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July 2023 by Kaden Montague (he/him)
Avoid at all costs - terrible billing practices. Unfortunately we are all but forced to use Quest with our insurance, and they are the worst company I have ever worked with in regards to billing and insurance issues. We had some routine blood work done for my spouse and they did not bill insurance, but we did not notice and paid the bill. After we discovered that insurance was not billed for this, we informed them. It took them many months to resubmit to insurance, and after they did properly submit to insurance we haven't gotten a refund of the amount we paid. We have called and followed up almost every week for the last 6 months and we still haven't gotten them to refund us the money. I have been told multiple times that my refund is processing, yet without fail if I call to follow up there is no refund in their system.
If you have ANY other option for blood work - use it. Quest is awful. This is not the first round of billing disputes we have had to deal with with Quest, and each time it takes multiple months of constant follow up to resolve. They will not resolve anything on their own, you have to keep hounding them only for them to drag their feet, claim to do something, but still not do anything about it.
